Berne Vacations

Disappointing. This is my third stay 3 days) and (four days) in three weeks, both good stays. I requested in advance the same room from my last stay. I was assigned a different room without explanation. The different room smelled like cigarettes and the air conditioner was unreliable. I requested a different room. But instead an HVAC person came while I was at work. But the issue is still not fixed. And my room wasn’t cleaned. Dirty towels and sheets. Full trash. Lovely. I ran down housekeeping today and got rid of my trash and fresh towels. I’d love fresh sheets. And my windows look out on a noisy overpass. And you can’t go to your car without someone down on their luck asking you for something. I never saw security. I can’t wait to check out! One more 4 day stay and hopefully it reverses my opinion.