Hoteles de 4 estrellas en Horseman's Green

“The room was very noisy because there were a lot of people drinking under our window until 4 am do we couldn’t sleep.”

“El hotel está super bien ubicado para poder ir caminando al centro de Chester y el Market está literalmente a media cuadra y hay de todo incluyendo muy buenos desayunos. Pero la entrada al hotel casi que da miedo, es un medio sótano oscuro y muy sucio y maloliente. Las indicaciones para llegar a la recepción no son claras o hasta creo inexistentes por lo que uno se siente perdido e inseguro después de pasar esa entrada terrible. Fuimos al restaurante y aparte del servicio muy amable la comida...

“Decent hotel near to Chester it’s £10-20 in out in an uber takes about 10 minutes. The gym is included but the spa/pool is not and is £20 pp for 2hrs that can only be booked on the day. Did not have any food here much better options elsewhere. Staff were good and the room comfortable.”

“Lovely building but service is poor and the food/breakfast is terrible. Cleaning not great either. We stayed in a room with multiple power cable extension leads/plugs Daisy chained across the floor… no way this is legal in UK. ”

“The hotel is a little tired in places and needs a refurb. However, the staff were fantastic and friendly. The food was excellent.”

“Thr Hotel was ok, but I"ve had a big prpblem with EXPEDIA. DON'T BOOK WUITH THEM !!! I had to leave the Hotel after the first night because I have a sight disability and it was difficult for me to reach the room. The Hotel was ok with it and told me they didn´t opose to the return of the money I had paid for the resting 4 nights. But Expedia don't want to return it to me. So, they keep 726 pounds that don't belong to them. I think I'll have to sue Expedia. ”

“La habitación estaba sucia, el baño también, no servía el teléfono, no limpiaban la habitación. Pedí todos los días que repararan el teléfono y en mis 3 días de estancia, no repararon nada, por lo tanto, si necesitabas limpieza o shampoo o algo, tenías que ir directamente al escritorio a pedirlo, aunque no harían caso ya que solo lo escribían y no hacían nada. De los peores hoteles de esta cadena que regularmente son muy buenos hoteles.”

“We selected this hotel primarily for the spa facilities, upon arrival we were advised that the pool temperature was colder than it should be but it may well be warmer than it was that morning!. The jacuzzi in the spa as well as a couple of the spa facilities were also out of action.A number of non resident health club members were complaining about the facilities not being available for a long period of time. Upon checking into our room the toilet flush was broken completely!. However upon...

“Unfortunately I was there where a group of children were there for a horse show , no adult supervision, running up and down the corridor’s , banging on doors and shouting . Management tried to stop them, but they carried on until 11.30 pm . I will definitely go again as a super hotel and spa 😊”

“Cuando llegue al hotel me dicen que no tienen habitaciones disponibles y que ha sido un error de ustedes . Tuve que buscar otro hotel y por supuesto no con hoteles.com que no sé si volveré a utilizar . Dos cancelaciones el mismo día y encima ustedes ya me han cobrado la habitación . ”

“Nos dieron cuartos viejos con colchones del siglo pasado, olían a caño y se les metía el frío y el ruido, hay una sección que se ve nueva y nos dieron la peor por coincidencia? Porque creen que los mexicanos traemos plumas o porque como vienes con hotels.com ya no puedes hacer nada”

“Hotel moderno con buenas instalaciones, habitacion grande, buen desayuno y personal amable y competente”

“Lovely hotel. Great location. Comfy bed and pillows. Good choice for breakfast”