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Hotel Indigo Chester by IHG

Property class: 4

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Photo gallery for Hotel Indigo Chester by IHG

A bar area with a counter, stools, and a seating area with chairs and a round table. - Hotel Indigo Chester by IHG (Chester)
A room with dark wooden paneling, a blue sofa with a deer print cushion, a blue armchair, and a small table with a book. Framed artwork is displayed on the wall. - Hotel Indigo Chester by IHG (Chester)
A table with a bottle of champagne, two wine glasses, and a bowl of strawberries on a balcony overlooking a cityscape. - Hotel Indigo Chester by IHG (Chester)
A bar area with a dark wood panel wall, framed artwork, and a bar counter with stools. - Hotel Indigo Chester by IHG (Chester)
A hotel lobby with a grand staircase, a bar area, and a seating area with blue upholstered chairs. - Hotel Indigo Chester by IHG (Chester)
Located close to Chester City Walls and Chester Racecourse, Hotel Indigo Chester by IHG provides dry cleaning/laundry services, a bar, and a business center. The on-site restaurant, Hotel Indigo Restaurant, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed

A modern bedroom with a large bed, decorative wall panels, a wardrobe, and a hanging light fixture.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Premium)

Two bottles of hand wash and body lotion on a bathroom counter next to a white bathtub with a chrome faucet.

Deluxe Room, 1 King Bed, Balcony (Premium)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a wall clock, and a decorative number sign.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(98 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

A modern bathroom with a toilet, sink, and shower area.

Standard Room, 1 King Bed, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Two bottles of hand wash and body lotion on a bathroom counter next to a white bathtub with a chrome faucet.

Premium Room, 2 Double Beds

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a green curtain, a red telephone, and a view of a brick building.

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a bed, two nightstands, a red rotary phone, and framed pictures on the wall.

Deluxe Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

A modern bedroom with a large bed, decorative wall panels, a wardrobe, and a hanging light fixture.

Premium Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

A modern bedroom with a bed, a wall clock, and a vintage telephone.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Located in Chester, Hotel Indigo Chester by IHG is near a train station and near theme parks. Chester Golf Club and Vicars Cross Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cheshire Oaks Designer Outlet and The Rows of Chester. Looking to enjoy an event or a game while in town? See what's happening at North Wales Regional Tennis Centre or Racecourse Ground. Visit our Chester travel guide
Map
Grosvenor Park Road, Chester, England, CH1 1QQ

What's nearby

  • A formal garden with a central statue, surrounded by neatly trimmed hedges and vibrant flower beds.
    Grosvenor Park
    1 min walk - 0.1 miles
  • A historic church with a large arched entrance and a tall spire.
    Roman Amphitheatre
    6 min walk - 0.4 miles
  • A historic cathedral with twin spires and large arched windows.
    Chester Cathedral
    8 min walk - 0.4 miles
  • A historic stone bridge with steps leading up to a tree-lined path, surrounded by traditional half-timbered houses and modern buildings.
    Chester City Walls
    12 min walk - 0.7 miles
  • A large stadium with a clock tower, covered seating, and a crowd of spectators.
    Chester Racecourse
    16 min walk - 0.9 miles

Getting around

  • Chester Station
    8 min walk
  • Chester (CEG-Hawarden)
    26 min drive

Restaurants

  • Brewhouse & Kitchen
    4 min walk
  • McDonald's
    5 min walk
  • The Cornerhouse
    3 min walk
  • The Cellar
    3 min walk
  • The Boathouse
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hotel Indigo Restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 per person
  • Nearby parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Indigo Chester by IHG pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Indigo Chester by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Indigo Chester by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Indigo Chester by IHG located?

Situated in Chester, this hotel is within a 15-minute walk of Grosvenor Park and Chester City Walls. St John the Baptist Church and Roman Amphitheatre are also within 10 minutes. Chester Station is 8 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Indigo Chester by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 797 out of 1003 reviews
Rating 8 - Good. 137 out of 1003 reviews
Rating 6 - Okay. 44 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay convenient location
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Great location and neat hotel.
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
Great, friendly staff at check in and at breakfast. Nice decor in the rooms but very dusty and found other peoples hair in one of the beds.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location only a few minutes walk from centre. Reception staff friendly and helpful. Quiet rooms, good size with comfy bed. Wouldn’t recommend the off site parking that’s recommended by the hotel, very tight parking spaces. Would definitely recommend and would stay again.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great well decorated and clean bed very comfortable staff very pleasant the breakfast was excellent
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff really helpful and friendly, beautifully decorated bedroom and bathroom, lovely toiletries. Would definitely stay again
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, lovely welcome on arrival, Standard room, very clean with everything we needed, bathroom clean and modern, huge shower, will definitely recommend and hopefully return one day. Also had a lovely steak meal in the Forge Restaurant, first review written for a long time without any negatives!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, attractive, great breakfast, and with genuinely helpful and interested staff, thankyou!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy walking distance to the train station and city centre. The hotel is well maintained. The Reception staff were very helpful especially Kurt providing useful information on Chester. The room was spacious and clean. Breakfast was very good every day we stayed. Roger was very organised in serving us the hot breakfast. We very much enjoyed our stay.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative to say about this very comfortable and clean hotel with a decent breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very comfortable
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with helpful smiling staff. Excellent breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotels decor is beautiful and the staff are helpful and professional.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all the things to see in Chester! Staff very friendly and helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and good amenities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were kind and helpful during our stay!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, this hotel is perfect. Clean and comfortable. Sophie on reception was lovely 😁
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spacious rooms, very good breakfast. Not a bad word to say about this hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fairly new and well maintained. Close to most dining options and in a very walkable neighborhood.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two night stay at the Indigo in Chester very much. Spotlessly clean and comfortable room though a little short on storage and no useable bedside tables. The breakfast was excellent with plenty of choice and the staff pleasant and friendly and the services very good. We took our evening meals in the Forge Restaurant within the hotel where we enjoyed fine food efficiently served. A special thank you to Steph who took such good care of us. This a professionally run establishment which also has a human touch.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Walking distance to all the main sights in Chester. Validated parking (£12 per day) is about 8 min walk away, you’ll walk by an ancient Roman amphitheater and a beautiful church. Breakfast is tasty with good variety. Concierge very helpful. Would recommend!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom and bathroom are very smart and well maintained. Good quality bedding and fittings
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean well laid out and comfortable room. Good sized fridge, lots of well placed sockets and a large bathroom made it an easy stay. We found easy parking nearby in public car parks. Helpful staff and we would stay there again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Friendly helpful staff, lovely room, great restaurant.
Stayed 2 nights in Feb 2026