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Mercure Chester Abbots Well Hotel

Property class: 4

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Photo gallery for Mercure Chester Abbots Well Hotel

A modern hotel with a curved entrance, large windows, and outdoor seating. - Mercure Chester Abbots Well Hotel (Chester)
A well-maintained garden with a patio area, outdoor seating, and a large decorative pot. - Mercure Chester Abbots Well Hotel (Chester)
Daily buffet breakfast for a fee - Mercure Chester Abbots Well Hotel (Chester)
Bar (on property) - Mercure Chester Abbots Well Hotel (Chester)
A hotel room with a large bed, bedside lamps, a painting on the wall, a window with a view, and a flat-screen TV mounted on the wall. - Mercure Chester Abbots Well Hotel (Chester)
Located close to Grosvenor Park and Chester Cathedral, Mercure Chester Abbots Well Hotel provides a terrace, a garden, and a bar. Treat yourself to some rest and relaxation at Feelgood Club, the onsite spa. The on-site British cuisine restaurant, The Brasserie, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a conference center.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, an air conditioning unit, and a window with curtains.

Classic Double Room, 1 Double Bed

8.0 out of 10
Very good
(61 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a large bed, a desk with a chair, an air conditioning unit, and a window with curtains.

Classic Room, 2 Twin Beds

7.6 out of 10
Good
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

A hotel room with a desk, chair, sofa, TV, bed, and a minibar.

Superior Suite, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

A hotel room with two beds, a desk, a chair, and a TV.

Family Room (Classic)

8.0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board (on request), cribs (free)

Privilege, Double Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

A hotel room with a bed, bedside lamps, a painting, a window, and a TV mounted on the wall.

Double Room, 1 Double Bed (Compact)

7.4 out of 10
Good
(32 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Room, Multiple Beds (2 Adults and 2 Children)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in Chester, Mercure Chester Abbots Well Hotel is near a train station. The area's natural beauty can be seen at Grosvenor Park and Delamere Forest, while Chester Zoo and Blue Planet Aquarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Oulton Park Circuit. Explore all the area has to offer with hiking/biking trails and horse riding. Visit our Chester travel guide
Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • University of Law - Chester
    9 min walk - 0.5 miles
  • Dulverton Avenue Park
    16 min walk - 0.9 miles
  • Caldy Valley Nature Park
    18 min walk - 1.0 mile
  • Vicars Cross Shopping Centre
    2 min drive - 0.9 miles
  • Great Boughton Library
    3 min drive - 1.5 miles

Getting around

  • Bache Station
    7 min drive
  • John Lennon Airport (LPL)
    39 min drive

Restaurants

  • The Oaklands
    5 min drive
  • Sea Breeze
    16 min walk
  • The Cornerhouse
    4 min drive
  • Cherry Orchard Inn
    17 min walk
  • The Boathouse
    4 min drive

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  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
8.0 out of 10, Very good, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Chester Abbots Well Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Mercure Chester Abbots Well Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Chester Abbots Well Hotel?

Check-out is at 11:00 AM.

Where is Mercure Chester Abbots Well Hotel located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Grosvenor Park, Chester Cathedral, and Chester City Walls. Chester Racecourse and University of Chester are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Chester Abbots Well Hotel Reviews

7.8

Good

8.2

Cleanliness

8.0

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 372 out of 1000 reviews
Rating 8 - Good. 307 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, especially with little children! Lovely pool area to go swimming, breakfast was amazing. Staff were all lovely and the bed was great, Can’t wait to book again!
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Okechukwu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the front desk was very helpful. Nice breakfast as well
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Myra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tha room was clean and bright. Staff very helpful and professional. Breakfast excellent, good choice of food and drinks. Free parking. Swimming pool and jacuzzi good, changing room could be better ( s
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location to walk along the canal to Chester . Lovely staff and nice clean hotel
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in need of an update/modernisation especially the bathroom of our room. Having said this the room was clean, beds comfy & the breakfast was very good. Pool was good & clean
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the 2 night stay in the hotel, staff were polite, breakfast was lovely and kids loved the swimming pool. Nice place
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Princy

Liked: Cleanliness, staff & service, property conditions & facilities
Decent room and good breakfast ..
Stayed 1 night in May 2026
Verified review

8/10 Good

Tommy

Liked: Cleanliness, staff & service
Good stay and great location
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marie

Liked: Cleanliness, staff & service
We were only overnight as had to leave early for ferry but found it fine staff friendly and helpful. Would stay again on my next trip
Stayed 1 night in May 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are a credit to the hotel.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities
On check in I had to wait until the room was ready but at least 5 couples checked in before me. They could have let me know when the room was ready instead I had to que up again. Other thank that all good clean hotel nice staff.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service
Had a great stay staff are very friendly and helpful
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfy, breakfast was nice,and plentiful with polite staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Breakfast was very good and staff was very helpful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Miss S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and pool was good. No air conditioning in the rooms and fire alarms kept going off in the evening. Overall was a good stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great service, amazing breakfast, room and swiming pool. Definitely recommend.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and well situated hotel. Free parking for guests. Excellent value for money.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Nelson

Liked: Cleanliness
Vlean and nice view, the staff are good and very helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Friendly staff clean room and great facilities
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ailsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for a few nights no frills stay. Staff were very friendly and welcoming. Room was clean. Hotel is dated but very reasonable price.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal position for a stop en-route north. Easy parking for my motorcycle. Breakfast really good. Staff amazing
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy room. Could use some updating but very comfortable.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was amazing and so hot and fresh and nice flavours and had a large option of choice for everyone , room was so clean and nice shower was red hot and lovely and the room was quiet
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

James

Liked: Staff & service, amenities
The staff at reception, bar and restaurant were all very friendly, welcoming and helpful. Room was spacious but I did have a family room for myself and my son. Room was a bit dated and the cleanliness was just ok. Flooring in the bathroom room was lifting along the edges of panels so had to be careful the my 4 year old so didn’t go in with bare feet
Stayed 2 nights in Jun 2026