“The room was okay, but unfortunately there were stains on the walls and the toilet was hanging off the wall. There were only three pillows for two people, and the robes included with the Executive King Room were ripped and clearly well-used. The bed was comfortable enough, though. The staff were lovely, friendly and very helpful, which was definitely a positive.”
“Kaylee has been very helpful to reassure me about my parking at the hotel, without extra charge, for arriving and parked earlier, than my check-in time. She has also been extremely helpful in sorting out my presentation notes, and able to print out the pages that I needed. I felt that I can relax and prepare my work course very well in advance with my stay at B&B hotel Derby on 25/9/26.”
“Fantastic hotel! Easy walk from the train station, and to other things that you would need to get to like eating and the university. Lovely lobby, they had a workout room which I didn't use but that's a nice extra, and the room itself is very nice. I would definitely stay again”
“Had a slow drain on the shower, due to the way the shower isn’t a tray this meant water flooded the rest of the bathroom. Reported to be reception and this wasn’t fixed. Had to use a towel wedged against the shower door and then turn the water down.
Asked for more milk sachets (two for a family room with 4 isn’t enough) at reception and got directed to the bar, had a huge wait whilst they faffed around serving just one person - god help anyone if ordering a round then!
A bit unclear at...