New Ross Vacations

I love the hotel customer service was great

More expensive isn’t always better. The check-in process was not easy and they were not prepared for the number of people checking into their rooms. Long lines and short tempered workers do not pair well. Overall, my room was decent. The beds were nice but the room wasn’t completely clean. Breakfast the next day took 45 minutes to serve and was ice cold and very expensive. I asked for another breakfast and was told that it would take another hour to get it replaced. Also that they were having a hard time keeping up and serving all of the people in the hotel. Needless to say I was very disappointed by this hotel and wouldn’t stay there again. I expected better from Marriott.