Chalets en Brassington

“On our arrival we were met by the delightful owner who made us feel very welcome. She was also a source of information which proved extremely beneficial. Our room was part of the converted stable block which was fine apart from the small windows which made the room dark and claustrophobic. Had we stayed longer then I would of asked to be moved. The bathroom was impressive which consisted of both shower and slipper bath. Food good served by young staff who looked after all our needs really...

“I stayed there because I had to visit some customers really close. It seems like this place it's more for weddinds or other celebrations than for staying in. The service was not helpful at all. Breakfast it's included but there was a team of people just chatting and nobody came to explain what could I order. I had to go and ask and they were not kind at all. I won't definitely come back.”

“We welcomed the useful car park with my daughter’s pending wedding and ease of access to town. Room was clean but very hot although fan was provided but noisy overnight and didn’t rotate & only one window opened - Despite this and noisy guests in proximity - everything else was good. Breakfast and staff were helpful and especially at breakfast the staff member was pleasant and I noted took time to talk to guests and was very amenable. Thank you for a good stay prior to wedding. 😊”

“When I booked for myself and grandson six ,I wasn't made aware that our "hotel room" was just a block of rooms at the bottom of a road near the entrance. These were unmanned and the key had to be collected from the main reception. This is no easy fete when there's a very steep long hill to walk up to reception. I was told our room was ready,we went down to it,expecting staff to meet us. None were there. So I and my little grandson had to walk back up to reception with a suitcase and rucksacks...