Whitmore Vacations

This hotel offers spacious, clean, no luxury rooms. However, the free parking and having a clean microwave and refrigerator and shower water pressure were awesome. It is in the Tenderloin area which was across the street from a rehab hotel/apartment. We didn’t feel comfortable going out walking at night due to the neighborhood. There was a security guard on duty which helped our sense of safety. The WiFi connection was horrible, not advisable if you’re expecting to have a stable connection.

My a/c went out on the last night. I called twice to have them send an engineer to repair. No one came. It was 80 degrees so I had the overhead fan on overnight. When I checked out the next day, I complained to them about the hot humid room and lack of follow up about repairing it, but the front desk just said “sorry” and handed me my receipt. There was also a lot of noise from next door and room above: voices and running footsteps.

Property is right near the water so calming. Airport shuttle is a plus even though it doesn’t run all day. It’s also close to the BART station and the bus runs right on the block.

Awesome staff! Fast and helpful check-in. Loved the property and area. Every person we interacted with was super kind and helpful.