Residencias en Weston under Wetherley

“It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

“When I arrived at the hotel there was NO PARKING available. Twenty spaces but none available! Also, hotel couldnt help with suggestions where to park. When I did check in, hotel staff were not presentable, looked tired and messy. Gave room key and quick instructions. Not shown to room. Carpet in the hallway disgustingly bad, very dirty, worn down and in need of repair. Was asked what time I wanted breakfast. Breakfast severed between 7 - 9am when suggested 8am hotelier pulled face and sighed....

“The room at the hotel was lovely very clean and the staff were amazing but the dining experience left a lot to be desired. We were advised to book for what was described as a carvery type meal which we did but could only get one slot at 6.30 so booed that. We decided as there was such a long wait to go to the Knights tavern for a drink first and we saw the food being served and it looked really good so we asked if we could cancel the buffet and order there which we did and paid for the meal....

“Hotel overall feels very tired and run and down. Nobody at reception when we arrived and no button or bell to call. Room decor was ok but there were stains on wall and we had a view of a wall and it was very dark. Breakfast was very good but zero atmosphere. All the fire doors are very annoying and they wake you when you are sleeping.”