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The Jephson Hotel, BW Signature Collection

Property class: 3

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Photo gallery for The Jephson Hotel, BW Signature Collection

A dining area with multiple tables and chairs, a fireplace, and large windows. - The Jephson Hotel, BW Signature Collection (Royal Leamington Spa)
A luxurious lobby with ornate furniture, a glass coffee table, and a fireplace. - The Jephson Hotel, BW Signature Collection (Royal Leamington Spa)
A reception area with a wooden desk, a blue chair, and a potted plant. - The Jephson Hotel, BW Signature Collection (Royal Leamington Spa)
A bar area with a counter, bar stools, and a variety of bottles. - The Jephson Hotel, BW Signature Collection (Royal Leamington Spa)
A hotel room with a large bed, two bedside tables with lamps, a window with sheer curtains, and a striped chair. - The Jephson Hotel, BW Signature Collection (Royal Leamington Spa)
A bar, conference space, and a restaurant are just a few of the amenities provided at The Jephson Hotel, BW Signature Collection. Stay connected with free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Business services
  • Bar

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

A multi-story building with a central entrance, large windows, and a flat roof.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with two beds, a wooden headboard, a framed picture on the wall, and a door leading to another room.

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 Double Bed, Non-Smoking, Small Room

A hotel room with a bed, a desk with a chair, a wardrobe, a television, and a framed picture on the wall.

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a single bed, a nightstand, a wall-mounted lamp, and a framed picture of a bridge.

Standard Room, 1 Twin Bed, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a lamp.

Standard Room, 2 Twin Beds, Non Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a chair, a desk with a lamp, a radiator, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

A hotel room with a wooden headboard, a white bedspread, a nightstand with a lamp, and a window with curtains.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.8 out of 10
Good
(16 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed, Non Smoking

A hotel room with two beds, a nightstand with a lamp, and a framed sign on the wall.

Family Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Royal Leamington Spa, The Jephson Hotel, BW Signature Collection is in the city center and near a train station. The Loft Theater and Royal Pump Rooms are cultural highlights, and some of the area's landmarks include Warwick Castle and Lord Leycester Hospital. St Nicholas Park Leisure Centre and Hatton Country World are also worth visiting. Visit our Royal Leamington Spa travel guide
Map
16-20 Warwick New Road, Warwickshire, Royal Leamington Spa, England, CV32 5JQ

What's nearby

  • A park with a prominent leafless tree, a well-maintained lawn, and a stone pathway.
    Jephson Gardens
    18 min walk - 1.0 mile
  • Victoria Park
    5 min walk - 0.3 miles
  • Royal Leamington Spa Bowling Club
    12 min walk - 0.7 miles
  • Royal Pump Rooms
    18 min walk - 1.0 mile
  • Tenpin
    20 min walk - 1.1 miles

Getting around

  • Leamington Spa Station
    17 min walk
  • Birmingham Airport (BHX)
    35 min drive

Restaurants

  • Costa Coffee
    20 min walk
  • The Benjamin Satchwell (Wetherspoon)
    12 min walk
  • Trof
    11 min walk
  • The Star & Garter
    7 min walk
  • Salino Lounge
    11 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 11.95 for adults and GBP 5.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 1:
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 9.95 to 11.95 for adults, and GBP 5.95 to 8.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Jephson Hotel, BW Signature Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Jephson Hotel, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Jephson Hotel, BW Signature Collection?

Check-out is at 11 AM.

Where is The Jephson Hotel, BW Signature Collection located?

Located in the heart of Royal Leamington Spa, this hotel is within a 15-minute walk of Victoria Park, Royal Leamington Spa Bowling Club, and The Loft Theater. All Saints Church and Jephson Gardens are also within 1 mi (2 km). Leamington Spa Station is 17 minutes by foot.

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Reviews

The Jephson Hotel, BW Signature Collection Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Amenities

8.6

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 309 out of 794 reviews
Rating 8 - Good. 284 out of 794 reviews
Rating 6 - Okay. 111 out of 794 reviews
Rating 4 - Poor. 61 out of 794 reviews
Rating 2 - Terrible. 29 out of 794 reviews

Reviews

Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Hotel overall feels very tired and run and down. Nobody at reception when we arrived and no button or bell to call. Room decor was ok but there were stains on wall and we had a view of a wall and it was very dark. Breakfast was very good but zero atmosphere. All the fire doors are very annoying and they wake you when you are sleeping.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Satisfactory stay in a Ground floor Family room as requested (with a big super king size bed). Parking was useful and a flat walk into town. Generally clean but a bit tired in places.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly receptionist, clean & comfortable room & an okay buffet breakfast, no complaints from me & I will definitely stay again
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The hotel is absolutely beautiful. A special shout-out to the entire reception staff for being welcoming throughout our stay. A huge thank to Helena for her outstanding and professionalism. We will definitely be back.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Carpets could do with a clean
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay at Jepherson Hotel. All staff were superb throughout that I met. I went for the included breakfast which was exceptional and even better when fresh. Lucky the hot plates were not working that day. Thanks to all the welcoming staff and would stop again.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A 2 night stay in a small single room. The decor could do with a refresh, but the staff were wonderful, friendly, helpful and kind. A real credit to the hotel. The room had everything I needed, and the hotel has free parking and is easy to get to. Town centre is a gentle stroll away. I would stay here again.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We had a cool room and the shower worked. It’s great that the Jephson has parking unfortunately we parked in the street on Saturday - very busy. Walking distance from the centre of Leamington with lovely pubs and restaurants nearby.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is looking very tired, and in need of an overhaul. I had to change rooms as the first one had an overpowering drain smell. The team on reception were very good and swapped my room immediately, but this room was also very tired.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No air on except restaurant…basic hotel
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed breakfast though would have liked more fruit. The room was a little cramped but met our needs. The hotel was in a good location for our visit.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good hotel at a very good price. No frills but great location for location
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The place is just ok, reception was good, the room ok, but the cold water ran hot then warm even after running it for 10 minuets. the bed was a 4 out of 10. shower, toilet and sink were good, Sunday evening in the bar, I stood for 15 minuets before another customer came in and i said how long i had been waiting, so they went to reception and ask for someone to come. The breakfast was good, and the take away breakfast was good. Ps the booking said 1 twin bed , This means 1 single bed not 2 singles. So in all i will not be dashing back soon
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room clean Staff very helpful but was really understaffed Waited to long for a table in a very empty restaurant My wife has been quite ill since we left and possibly food poisoning but unsure if it was to do with the hotel
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with our stay. We discovered broken glass shards in the bathroom and around the room, resulting in both my 6 year old child and my husband standing on glass. We also had our 10 month old baby crawling around the room before we found the glass, making the situation extremely dangerous and upsetting. After inspecting the room further, we found more pieces of glass still left behind, clearly showing the room had not been cleaned or checked properly before our arrival. There was also a loose and uneven shelf under the bathroom mirror, which may have caused something to fall and smash previously. We stayed during one of the hottest weekends of the year. Although we knew the hotel had no air conditioning, the heating had been turned up to maximum when we arrived, making the room unbearably hot, especially with young children. The interaction with the bar staff was also disappointing. We politely asked for extra ice to help cool our children down, but the response was dismissive and rude, including comments questioning whether we had air conditioning at home. What made the experience worse was the hotel’s response to the broken glass. Very little sympathy or concern was shown, and we were asked if we had broken something ourselves. No meaningful apology, refund, or compensation was offered despite the seriousness of the issue. A hotel room should be clean, safe, and properly prepared for guests, especially families with young children. Unfortunately, this stay
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff plenty of parking
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Never staying at this hotel again after a litany of failures, including a collapsed mattress in one room and a blocked toilet in the room we were switched to due to the collapsed mattress. When I reported the issue with the toilet, I was then offered the room with the collapsed mattress again! I’ve stayed at the Jephson many times over the last few years, knowing it was pretty basic, but I feel the hotel has got much worse over time.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Hotel nice we have stayed before but room this time had damp walls which were very wet . Carpet hadn’t been hoovered properly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff very pleasant. Breakfast was good. The outside of the hotel however needs a clean up as its appearance lets its staff down
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spotless & the bed very comfortable, the staff were friendly & accommodating & the buffet breakfast was okay, I’d happily stay here again
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was clean and shower was good. TV turned its self on twice so unplugged- coffee and tea hadn’t been restocked and empty milk sachet left. Fine for a budget one night. Bar area and bits nice rooms just bit dated
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Its aite for cheapp price nice staff
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed in Room 33 and unfortunately it was a very poor experience from start to finish. The main issue is the location of the room, which is completely unsuitable for guests. It is positioned directly next to the disabled toilets and only about a metre away from the reception office door. This resulted in constant noise throughout the entire stay. Every time the reception office door was opened or closed, it caused our room door to vibrate loudly. This happened repeatedly and made it impossible to relax. In addition, the disabled toilet next door is in frequent use, and we could clearly hear everything — flushing, doors slamming, and general use. The noise levels were excessive and completely unacceptable for a hotel room. After travelling for four hours, we were hoping for an early night, but instead we were kept awake until after midnight due to the constant banging and disturbance. The disruption continued into the early morning. Around 5am, we were woken again by staff changeover, as the room is directly behind reception. We could hear conversations clearly, along with ongoing movement and door noise. This meant our sleep was repeatedly interrupted, making the stay exhausting rather than restful. The room itself also lacks basic comfort. The windows are single-glazed, do not shut properly, and offer little to no sound insulation, which only adds to the overall noise problem. On arrival, we were also disappointed to find that no food was available until 5pm
Awful room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy parking, clean room, good location, great breakfast. I stay here frequently and am never disappointed.
Stayed 1 night in Apr 2026