West Hertel Vacation Packages for 2026

room was clean, renovated. Comfortable bed and pillows . For some reason my room was a connecting room and i could hear person on the other side . Hallways look run down- need to be updated. Door keyless system is old and finicky . If you have key card and phone together - key doesn’t work. Lobby looks nice and front desk staff were friendly , welcoming and helpful. Parking is weird - can’t park in the front because is the restaurant parking - you need to park out back . Can use better lighting for safety .

DO NOT STAY HERE. I wish I had known before I booked that they are being picketed for unfair labor practices. Boycott this place until that is resolved. Beyond that, the hotel itself is in bad condition - our fridge didn't work. The bathtub didn't drain. It's overdue for a renovation - everything is dated. You can tell it was once an upscale place but it has fallen into disrepair. Not the fault of housekeeping or the current staff. Clearly the owners are pinching pennies and treating staff unkindly.