5/5 Excellent
Verified traveler
Traveled with partner
20 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Sheraton Niagara Falls
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Overview of Sheraton Niagara Falls
Sheraton Niagara Falls
3.9/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Pet friendly
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
- Niagara Falls State Park11 min walk
- American Falls18 min walk
- Clifton Hill19 min walk
- Buffalo, NY (BUF-Buffalo Niagara Intl.)34 min drive
Choose dates to view prices
About this area
Niagara Falls
Located in Niagara Falls, Sheraton Niagara Falls is in the city center and near a metro station. Shoppers can check out Fashion Outlets of Niagara Falls, while everyone can enjoy the natural beauty of Niagara Falls State Park and Niagara Gorge Trail. Don't miss out on a visit to Aquarium of Niagara. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with hiking/biking trails nearby.
View in a map
What's nearby
- Seneca Niagara Resort & Casino - 1 min walk
- Niagara Falls State Park - 11 min walk
- Rainbow Bridge - 11 min walk
- American Falls - 18 min walk
- Clifton Hill - 19 min walk
Getting around
- Niagara Falls Station - 3 min drive
- Buffalo Niagara Intl. Airport (BUF) - 34 min drive
Restaurants
- Rainforest Cafe – Restaurant with a bar offering American cuisine. Serves lunch, dinner, and light fare daily, happy hour available. Kids' menu available.
- Starbucks Cafe – Café offering American cuisine. Serves breakfast, lunch, dinner, and light fare daily.
- The Corner Deli – Serves lunch and light fare on select days.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (USD 21.60 per night; includes in/out privileges)
- Wheelchair-accessible parking and van parking available
- Onsite parking includes off-street options
Food and drink
- 3 restaurants and 1 coffee shop/café
- 1 bar
Things to do
- 24-hour fitness center
- Indoor pool
- Shopping
- Spa services
Family friendly
- Free cribs/infant beds
- Grocery/convenience store
- Indoor pool
- Microwave
- Refrigerator
- Snack bar/deli
Conveniences
- ATM/banking services
- Elevator
- Free newspapers in lobby
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Dry cleaning service
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (11153 square feet)
- Meeting rooms - 7
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Lever door handles
- Low-height counter and sink
- Pool hoist on site
- Stair-free path to entrance
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating (climate-controlled)
- Pillow-top mattress
Bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- 42-inch TV
- Cable channels
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Microwave
- Refrigerator
More
- Desk
- Free local calls
- Iron/ironing board
- LED light bulbs
- Phone
- Recycling
- Safe
Similar properties
See similar properties
Policies
Check-in
Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Dogs welcome
Up to 40 lbs
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 200 per accommodation, per stay
- Resort fee: USD 10.75 per accommodation, per night
The resort fee includes:
- Pool access
- Fitness center access
- Business center/computer access
- Internet access
- Phone calls
- In-room safe
- In-room coffee
- Additional inclusions
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: USD 21.60 per night (in/out privileges)
- Pet fee: USD 50.00 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the fitness facility or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls
Frequently asked questions
3.9
Good
4.0/5
Cleanliness
4.2/5
Staff & service
3.9/5
Amenities
3.9/5
Property conditions & facilities
5/5 Excellent
Verified traveler
Traveled with family
17 Jun 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2021
1/5 Terrible
Verified traveler
Traveled with family
17 Jun 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2021
5/5 Excellent
Verified traveler
Traveled with family and small children
16 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
4/5 Good
Verified traveler
Traveled with group
15 Jun 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021