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Sheraton Niagara Falls

4.0 star property
Hotel with 2 hot tubs, steps from Seneca Niagara Resort & Casino

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Photo gallery for Sheraton Niagara Falls

View from property
Point of interest
Spa
Restaurant
Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Pillowtop beds, in-room safe, desk, blackout drapes

Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
  • 58 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 42-inch TV with cable channels

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
Pillowtop bed
  • 57.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area | 42-inch TV with cable channels

Suite, 1 Double Bed

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Blackout drapes/curtains
  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Pillowtop bed
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Seneca Niagara Resort & Casino

  • Pool
  • Hot Tub
  • Spa
  • Parking included
8.6 out of 10, Excellent, 3,298 reviews
Seneca Niagara Resort & Casino

About the neighborhood

Map
300 3rd St, Niagara Falls, NY, 14303

What's nearby

  • Seneca Niagara Resort & Casino - 4 min walk - 0.2 miles
  • Niagara Falls State Park - 7 min walk - 0.4 miles
  • Rainbow Bridge - 9 min walk - 0.5 miles
  • Maid of the Mist - 10 min walk - 0.6 miles
  • Aquarium of Niagara - 11 min walk - 0.6 miles

Getting around

  • Niagara Falls Station - 7 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 35 min drive

Restaurants

  • ‪Seneca Niagara Casino - ‬5 min walk
  • ‪One Niagara Welcome Center - ‬7 min walk
  • ‪Blues Burger Bar - ‬5 min walk
  • ‪One Niagara International Food Court - ‬7 min walk
  • ‪Stir - ‬3 min walk

About this property

Sheraton Niagara Falls

Upscale hotel near Seneca Niagara Resort & Casino
Located close to Niagara Falls State Park and Observation Tower, Sheraton Niagara Falls provides a grocery/convenience store, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the 2 hot tubs. In-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and laundry facilities.
Additional perks include:
  • An indoor pool
  • Continental breakfast (surcharge), self parking (surcharge), and express check-out
  • 7 meeting rooms, a 24-hour front desk, and concierge services
  • A water dispenser, a front-desk safe, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 391 rooms offer comforts such as air conditioning, as well as perks like safes and high-speed internet. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and tubs or showers
  • 42-inch TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 2 2025 to April 10 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 22 for adults and USD 22 for children
  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Frequently asked questions

Does Sheraton Niagara Falls have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.

Is Sheraton Niagara Falls pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Niagara Falls?

Self parking is available for USD 21.60 per day.

What time is check-in at Sheraton Niagara Falls?

Check-in start time: 4 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sheraton Niagara Falls?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Niagara Falls located?

Located in Downtown Niagara Falls, this hotel is within a 10-minute walk of Seneca Niagara Resort & Casino and Niagara Falls State Park. Observation Tower and Maid of the Mist are also within 15 minutes.

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Sheraton Niagara Falls Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 236 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 70 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aniket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean and located close to the falls!
Stayed 2 nights in Apr 2025

8/10 Good

NICOLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, convenient distance to the venue
Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the family!
Stayed 1 night in Mar 2025

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with an amazing staff.
Stayed 3 nights in Apr 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with a very nice pool area and great attractions within reasonable walking distances
Stayed 1 night in Apr 2025

10/10 Excellent

Karley

Liked: Cleanliness, staff & service, property conditions & facilities
great stay!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility.
Stayed 1 night in Mar 2025

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of the best hotels. Can even get a pedicure in the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time staying here for a cheer competition. Easy access to the convention center and lots of food options close by
Stayed 1 night in Mar 2025

8/10 Good

Amy

Liked: Staff & service, amenities, property conditions & facilities
Great pool, rooms are okay, old but functional.
Stayed 1 night in Mar 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jacklyn

Liked: Staff & service, amenities
Great service at our arrival. She was kind and very helpful!
Stayed 1 night in Apr 2025

8/10 Good

Morgan

Liked: Cleanliness, staff & service
Rooms were outdated but had a lot of fun in the pool area with the kids.
Stayed 1 night in Feb 2025

10/10 Excellent

Eileen

Liked: Staff & service, amenities
Renovations going on, restaurants closed. The staff was very friendly. The pool and gym areas are very nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in Niagara Falls
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Great service. Informative and supportive front desk staff. Beds are super comfortable. Hotel is worn and tired but very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2024

6/10 Okay

Shaikh

Disliked: Staff & service
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and safe- the kids loved the pool and aquariums!
Stayed 1 night in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the border. Walking distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

MARGARITO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 1 night in Apr 2025

10/10 Excellent

steve

Great place nice area lots to do
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was attending an event across the street at the convention center. This location was very convenient. It was also nice to be able to to take the tunnel to the casino
Stayed 2 nights in Feb 2025