Vothonas Vacations

Hotel isn’t very modern. For guests who stay out of the country, you have to bring your own outlet to charge your things or do your hair (women). Also, the upstairs part of the room (where the bed is) is SUPER HOT! A/c isn’t strong enough. We stayed there 5 days and on night 3, the hot water to shower wasn’t working and everyday we showered, the drain didn’t drain quick enough so I was standing in my own dirty shower water. Had to rinse my feet at the end. Also, free breakfast was mid. The 2 times we had breakfast there, the waiter would forget something that I had ordered and had to remind him again.

The hotel is set on various levels and can feel strange at first the pool and restaurants are over one part with other hotels in between its like a maze. Very helpful friendly staff room was excellent resort is hard to get to unless you walk or use taxis which can be expensive. The island is lacking a good local bus service. 2 miles to fira which is beautiful and a lovely walk along various paths and steps

The property is very nice in terms of location and construction, the common areas are under-utilised, there aren’t enough pool umbrellas and the towels are raggedy, it’s impossible to stay by the pool without cover from the super intense sun. The music is terrible, the volume varies, often times being way too loud. This property is advertised as a non smoking one, however people smoke everywhere and most disappointing is the fact that the staff smokes on site sitting at the floor right in front the path towards the pool. The breakfast is always the same and it’s not aimed at anyone that isn’t an omnivore, zero consideration towards vegans, specially being that we stayed for two weeks while everyone else was there for a couple of days at a time, we mentioned this to the staff repeatedly, their reaction was to simply not serve us the same amount of food and variety the other guests got, not even a plant based milk on site. The (I guess) manager couldn’t care less about what is going on, never left the office and did rounds or asked how things were going, although she was very enthusiastic to recommend vehicles for rental and was disappointed when we returned after one day. Upon arrival the niceyoung man left to deal with anything and everything, which incidentally can’t do much because there is no staff in the property after around 2pm is clearly instructed to deter anyone from using public transportation and go for the vehicle rental option, which is extremely expensive.

Fantastic hotel - 4th time visiting, just as good as the first! Free double room upgrade, amazing!!

Staff were amazing! So helpful and friendly. Breakfast had a great selection and open a long time. We dined one night at Bony Fish, the on-site restaurant, for dinner. The food was amazing and we enjoyed beautiful sunset. Perfect location and amazing views of the Caldera!!