Soulsbyville Vacations

The daily incidental hold is way too much

When I initially checked in the room was not clean there were crumbs and dust throughout. I notified the staff who were very kind and accommodating and I was upgraded to a bigger room however once I got to the second room it also needed a through vacuuming. The second room was dusty and the couch and bed had several stains.

I loved the room . But upon arrival a few things did not work . The fire pit , we drink lots of water & where not sure if the faucet water was safe. It was warm and we must have e asked for at least 5 buckets of I e over our stay and tipped $20 & $10 each time for just ice . Phone was not working first day so could not order in. And the very efficient house keeping rang door bell and Ben with do not disturb. We attended a beautiful wedding & that was gorgeous and over the top . I love the hotel but will come prepared with water & snacks for my next stay . Registration staff where polite and well mannered . Overall it was great , just a few glitches . The drivers where a bonus . Great conversation & very accommodating. I would add some can versions of more inexpensive wine like Sofia Sparkling Wine . Better signage for the trails . A TV for dummies system for streaming your own channels . Beautiful place , felt like Tuscany . I do love the place

Convenient location, expensive valet for car (my opinion).