Vacations Close To River Road Park

The staff was very friendly, and the property is very close to the Riverwalk and the Alamo. What a beautiful hotel! I wish i had a chance to eat at Anacacho because breakfast at the Gallery was great, and the coffee was strong!

There was no chair nor table in our room, and we had some trouble determining how to turn off the light on the wall behind the television. We went to the desk late at night about needing help, but all we got was there is a button somewhere on the side of the refrigerator. But no-one would come to the room and help us find the button. The button was buried under the plug for a coffee pot. Also, the telephone would not work, but the guys at the night desk told us there was nothing wrong with the phones. It turned out that none of the hotel's room phone were working. I think it was the next afternoon that the phones were in operational,

Needed snacks and drinks at the pool

I gave it four stars because the penthouse suite was dusty. As soon as I laid on the bed I noticed that dust was flying around. My wife and I have allergies so we noticed it right away. We understand that hotel rooms are not always perfect and thats ok. Wehave rented it in the past and had the same issues of dust and dusty floors. Hopefully they do a better job of dusting next time. We will still come back because we love the view and especially the staff that goes above and beyond to do their job. Celia has always been very accommodating with any questions or help. She is a very good asset to this business and takes her job seriously. She is super sweet and there to work. Thanks Celia :)