Pontevel Vacations

Clean room and helpful staff

We had a wonderful stay for our first time in Portugal. Beautiful hotel located in a great location by the Tagus River with lots to see and do. The room was very clean and well equipped and the staff were all very accommodating.

Lovely property! My only regret is that I didn’t stay longer!

We arrived early but there were 2 very nice staff members there to greet us, 😁 allowed us to change clothes and stored our luggage. The apartment literally had everything we needed, dishware, utensils, glasses, dishwasher with cleaning tablets. A nice table to sit at for meals. Comfortable couch to watch TV. A nice entryway table to drop off things like our sunglasses, etc. Beds were comfortable, linens soft. Easy keyless entry. The only negative I would say was the directions for using the washer/dryer combo were difficult to understand and I spent sooo much time trying to dry the clothes. Definitely a plus with air conditioning! The best location we could ask for! We were directly across from the Parlemento Building and we're so close to everything we wanted to visit. We could either walk or if it was a little further we took the taxi. Overall, extremely happy with our choice and would definitely visit again!

Highly recommended for its amenities, excellent customer service, walking distance to main attractions. Rooms are spacious and very clean. Breakfast is amazing!