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Santarem Hotel

4.0 star property
Family-friendly hotel with free breakfast and a 24-hour health club

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Photo gallery for Santarem Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Property entrance
1 bedroom, minibar, in-room safe, desk
Premium Twin Room (Panoramic View) | View from room
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room (Panoramic View)

Superior Double Room (Panoramic View) | 1 bedroom, minibar, in-room safe, desk

Superior Double Room (Panoramic View)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 25 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Panoramic View)

Superior Twin Room (Panoramic View) | 1 bedroom, minibar, in-room safe, desk

Superior Twin Room (Panoramic View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 25 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Bidet
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Double Room (Panoramic View)

Premium Double Room (Panoramic View) | View from room

Premium Double Room (Panoramic View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 25 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room (Panoramic View)

Premium Twin Room (Panoramic View) | View from room

Premium Twin Room (Panoramic View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 25 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, minibar, in-room safe, desk

Premium Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Twin Room

1 bedroom, minibar, in-room safe, desk

Premium Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida Madre Andaluz, Santarém, 2000210

What's nearby

  • CNEMA - 7 min walk - 0.4 miles
  • Igreja do Seminario - 2 min drive - 1.2 miles
  • Convento de São Francisco - 2 min drive - 1.4 miles
  • Torre das Cabacas - 3 min drive - 1.2 miles
  • Portas do Sol - 3 min drive - 1.4 miles

Getting around

  • Santarem Station - 12 min drive
  • Humberto Delgado Airport (LIS) - 54 min drive

Restaurants

  • ‪Taberna do Quinzena - ‬17 min walk
  • ‪Giulietta - Pizza & Gelato Italiano - ‬13 min walk
  • ‪Panóplia dos Sonhos 2 - ‬4 min walk
  • ‪Iland Bar - ‬2 min walk
  • ‪Restaurante Adiafa - ‬14 min walk

About this property

Santarem Hotel

Upscale eco-certified hotel near Tagus Valley
Located close to CNEMA and Igreja da Graca, Santarem Hotel provides a free breakfast buffet, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the sauna. The on-site restaurant, Taberna do Quinzena, offers breakfast, lunch, dinner, light fare, and pool views. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • A roundtrip airport shuttle (surcharge), access to a nearby indoor pool, and a banquet hall
  • Concierge services, 8 meeting rooms, and free newspapers
Room features
All 105 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers or deep soaking bathtubs plus bidets and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 8:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Taberna do Quinzena

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Wine tours
  • Winery release events

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3,229 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • Low-height counter and sink
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 1 to October 10:
  • One of the swimming pools
  • Sauna
The property will be renovating from June 12 2025 to October 10 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 150 per room (one-way)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Santarem
Santarem Hotel
Santarem Hotel Hotel
Santarem Hotel Santarém
Santarem Hotel Hotel Santarém

Frequently asked questions

Does Santarem Hotel have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 10:00 AM–7:30 PM. One of the pools is closed seasonally each year from June 1 to October 10. The property will be renovating one of the pools from June 12 2025 to October 10 2025 (completion date subject to change).

Is Santarem Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking at Santarem Hotel?

Self parking is free at this property.

What time is check-in at Santarem Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Santarem Hotel?

Check-out is at noon.

Does Santarem Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–8:00 PM on request. A fee of EUR 150 per room applies.

Where is Santarem Hotel located?

This family-friendly Santarém hotel is located near a boardwalk/promenade, within 1 mi (2 km) of Tagus Valley and CNEMA. Igreja do Seminario and Igreja de Nossa Senhora da Conceição are also within 2 mi (3 km).

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Santarem Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 79 out of 125 reviews
Rating 8 - Good. 38 out of 125 reviews
Rating 6 - Okay. 6 out of 125 reviews
Rating 4 - Poor. 1 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and the staff was awesome!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with a beautiful view,good food.The staff very friendly and welcoming.Was my first time in the hotel and from now on I will always stay at this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff to match, helpful, friendly and offering help and advice when needed.
Stayed 1 night in Oct 2024

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool was awesome! I also enjoyed the view while eating their delicious breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Apr 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The breakfast was awesome! I didn’t like the coffee though, so I had lots of other options!
Stayed 4 nights in Aug 2024

10/10 Excellent

LEONARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, property conditions & facilities
Morning staff were very helpful and happy
Stayed 1 night in Aug 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Perfect location for venue I was visiting. Great facilities if you want to unwind in pool or gym.
Stayed 2 nights in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Santarem Hotel. The staff are friendly and very helpful. They even helped us arrange for a ride to Coimbra! We would definitely stay here again.
Stayed 1 night in Oct 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything wonderful, except gym and inner pool

The condition of the gym is deplorable. The space and variety of equipment are appreciated, but the machines were broken, and the level of dirt was shocking. The mats were disgusting, so I lay on the floor instead, and the friction from my hands rolled up balls of grime. Regarding every other aspect, room cleaningness and comfort exceptional.
Stayed 4 nights in Mar 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Santarém, rooms well equipped, many have superb views. Lovely pool, indoor and outdoor. Good buffet breakfast. We had to stay several extra days after our car broke down, the staff have been fantastic!
Stayed 1 night in Apr 2023

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, great staff. Bed was a little too soft or worn.
Stayed 1 night in May 2023

10/10 Excellent

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
They had extra blankets and pillows in the room. It made it very comfortable to sleep
Stayed 1 night in May 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a bit pity coffee is a powder one in 4 star hotel. Otherwise all good.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel - disabled friendly.

Excellent hotel. The outdoor pool is lovely. I have mobility issues so having steps walking down in to the pool was perfect. There is an outside bar for snacks etc. Freshly squeezed orange juice was lovely. Access via 2 lifts. Rooms cleaned every day. Food in restaurant very tasty - takes orders until 10 30pm which was very handy for us. Breakfast free with room - hot and continental. Coffee maker in hotel toom but i took my own hot choc etc and could make it up with hot water from the machine. Disabled friendly. All speak english. Totally recommend this hotel. Only issue a bit far out but the taxis are good so can access town for 4 euros.
Stayed 5 nights in Jul 2023

2/10 Terrible

Márcio

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Hoping to go for a nice get away we headed to Santarem. Ended up being an evening full of footwork and Spoke to a gentleman at the counter desk and was advised Fado will be playing at a nearby restaurant. Cutting a long and foot lengthy story short, never did I think I’d be running around the city in the evening looking for it and only to find that restaurant don’t play Fado. Was a complete waste of time. Ended up eating fast food because of there mix up. Don’t trust their directions either
Stayed 1 night in Feb 2023

10/10 Excellent

PILLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hotel, personnel très agréable. Chambre spacieuse et nettoyage impeccable. Équipement complet (table, fauteuil,bureau, grand lit, armoire, baignoire ect…) Petit déjeuner varié, piscine et transat au top avec le bar. Si je devais mettre un point négatif : la moquette dans la chambre et la fenêtre qui s ouvre uniquement en oscillo battante.
Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Excelente opción! Está bien ubicado, las habitaciones muy cómodas y bonitas. El desayuno también muy bien, sin duda regresaría
Stayed 3 nights in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

10/10 Excellent

Iben Roed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Franky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 3 nights in Nov 2024