Vacations Close To Playa el Valle

Lo unico que no me gusto fue la playa que producto del zargazo no pudimos bañarnos y otra cosa que no me gusto fue el menu del restaurant del pescado.no era variado.

First off I just wanna say this is my first time that I’ve ever been out of the country. And after living in the United States, my entire 37 years of life. I can say that this was the most wonderful experience. Almost all of the staff was so helpful and became like family. There are so many things to do on this resort and so many different choices of food. We did try to do an excursion. It was an experience however I probably would not do an excursion again, and I would utilize all the amenities on the property.

We were so excited for this trip and couldn't wait to relax, but this resort turned out to be a complete nightmare. Paying $200 a night for an "all-inclusive" experience was a total waste of money. The resort does not have enough staff to provide an all-inclusive experience and is utterly failing at basic hospitality. Our room was dirty upon arrival. The floors were covered in dirt, and there was stranger’s hair left in the shower and in the entryway. The grounds were just as bad—the pools were disgusting, with actual garbage floating in the water. Getting food or drinks was a constant struggle. We waited endlessly for basic beverages, and the buffet was an embarrassing mess where we routinely had to hunt for clean plates to eat on. The dinner reservation system is equally broken—with minimal available spots and unfair booking restrictions, it’s practically designed to prevent guests from booking at a restaurant, forcing people to eat at the buffet. Worst of all, we were sexually harassed by staff members which has left us feeling unsafe and degraded. Management clearly has zero control over employee conduct, safety, or cleanliness. We went from being thrilled for a getaway to counting down the minutes until we could leave. This was the most deeply disappointing travel experience we’ve ever had. The standard for service is clearly below what one would normally expect when spending this type of money — save it and book anywhere else.

Excellent experience

Excellent property, one of the best I’ve been to so far. Beautiful, great pool, attentive personnel, the house has everything you need. Would be great to include some amenities such as golf tour or something else, but great experience

the road to the property is rough. Also, there's no ATM. Other than that, it was beautiful!