Palo Cedro Vacations

Being from San Francisco, I am used to unhoused folk meandering about, but this location wasn't exactly in the greatest of areas. The main lobby of the hotel was fairly clean but smelled so heavily sulphuric it was nauseating (even my boyfriend with an awful sense of smell commented on it). We were staying here for an anniversary mini weekend getaway and the room and experience fell flat. We were unable to turn on the AC in our room, contacted the front desk, were informed we would have someone up shortly to fix the issue. An hour went by and nothing... we called again (had to use the speakerphone in the room because the receiver was also broken) and they said they would get someone up soon. Two more hours went by and nothing. We asked to have someone come in to fix it while we were out giving them plenty more time to get it resolved before going to bed. (I'm currently going through perimenopause and sleep so hot that AC is necessary for me to get any rest at all.) We came back from a lovely day out, away from the hotel property, only to return to a still warm room. The note we left by the thermometer mentioning the phone issue, the blackout curtain panel not working, and the tub leaking was still left untouched. We would have slept with the window and the door to the balcony opened but the room was loud enough with all the windows and doors closed that we couldn't sleep with them open. Truly disappointed in making an attempt at having a nice weekend.

Great location.

Pool area was great. Clean and well kept. We were supposed to have a pool view but the room had a giant tree right in front of the balcony. Attempted to get a drink at the bar and was pretty much ignored. Other people came in and were served.