Palma Quemada Vacations

Very pleasant environment and room. The breakfast buffet was outstanding.

Overall, we had a very pleasant stay at the AC Hotel San José Belén. The aesthetic of the property is beautiful, modern, and inviting, and the hotel itself has a great atmosphere. One of the biggest highlights was the staff, who were incredibly friendly, helpful, and knowledgeable throughout our stay. Every interaction we had with the team was positive, and they truly made us feel welcomed. Unfortunately, the one area that fell significantly short was housekeeping. Upon arrival, there was a noticeable ring inside the toilet, which remained there for the entirety of our stay. During the daily servicing of our room, the floors did not appear to be swept, washcloths were not consistently replenished, and the overall cleanliness of the room was not at the standard we expected. It was particularly disappointing because every other aspect of our stay was excellent. The property, atmosphere, and wonderful staff made for a great experience, but the housekeeping standards definitely need improvement. With more attention to the cleanliness and daily servicing of the rooms, this hotel would provide an exceptional overall experience.

Súper cool excelente volveré

Every worker we came in contact with was so pleasant,and very helpful. This was a wonderful stay.we even had to extend our stay by 3 days which was no problem at all.in fact they told us they would have a car ready for us they mor ing we depart without having to ask. We will return next time we visit Costa Rica. Highly recommend from both of us to the entire staff, THANK YOU!

Perfect hotel! Should change breakfast or have a little more of variety.