Neavitt Vacations

The room had a good massage chair that worked well! The first day there was a fishy smell all across the property and the room smelled like it had been smoked in.

Room and bathroom were tiny, which would have been okay if not for all the other issues. We booked a king room and the room was two twin beds pushed together with a large gap between them. The air barely worked, we had it down to 62 before it even started to feel cooler than outside. There were no plugs/outlets by the bed to charge devices at night. There was no fridge or microwave. There was no dresser or storage in the room other than a tiny closet with a broken door to get in. The shower was old and dingy and barely had enough room to turn around in it, we felt dirtier getting out of the shower than getting in. The walls were very thin, so we could hear everyone above and beside us like they were in our room. The only thing the hotel had going for it was the location, only a couple blocks from the White House, close to restaurants and very close to the metro station.

DO NOT PAY FOR BREAKFAST!!!!! I just stayed two nights at the Sofitel Hotel in Washington DC. Everything was perfect until breakfast time the following morning. Both days we had to wait over half hour to be seated for breakfast. I almost lost my tour. Besides waiting for a long time. Food took another 20 minutes to arrive at our table. And another 10 minutes to get the check. Clearly they are under staff. The second morning, the line for breakfast was longer. We needed to drive fours hours to go back home. So I went to the front desk and asked to be credited back for one day for our breakfast since we couldn't wait for over one hour and a half to have breakfast. They told me NO, the it was part of a package and I said, I selected the breakfast option. I paid more to have the breakfast, is not like the hotel includes the breakfast in your rate. The breakfast is a sit down breakfast, it is not a buffet. The manager said that he can only do a room service and that it was going to be faster. He said take it or leave it. He said if "you don't use it you loose it", What type of customer service is that. I saw a lot of people complaining. Some people left saying that they will dispute the charges. The Hotel is in a perfect location, everything was clean. I have no other complain besides the breakfast taking a long time. Tourist usually have tours schedules and breakfast should not take this long. I am very disappointed at this hotel brand.

The room was very clean. The location is excelent.

Staff are friendly. Breakfast is an enjoyable experience. A small complaint is I could hear noises from other rooms. We could also hear noises from outside.

Very cute stay for couples !! We absolutely loved the robes it was the highlight for our night ! We’ll definitely be coming here to stay again