Montvale Vacations

My comforter was stained and so was the window shade. The shower faucet was broken. An item was stolen from my room and when I reported it to the manager, he told me it was “Not his problem”

Unfortunately, the elevators did not work during our stay. Out of five elevators only two worked. The breakfast buffet was very good, well staffed and had a lot of variety.

There were issues with the elevators. Every time they stopped on our floor they were completely full. After waiting for 20 minutes we finally took the elevator going up just so we can go down.

Denise was AMAZING!! She made check in a seamless process.

The shower was a little strange, but it did spit out hot water, so it still gets full marks.

Fantastic location. Very helpful staff. We had a mobility scooter with us, and staff were great at helping us with the other door( not main one as it had a few steps). Great place to store scooter. We had an ADA accessible room and bathroom, both were a good size, with plenty of handrails and supports. Would highly recommend and will definitely be staying there again.