Freetobook en Melbourn

“Nobody waited for me; I couldn't make the check-in because no one was there. I was alone in the middle of the night without any help. Nobody replied on the phone, and Hotels.com couldn't even refund me. It was a complete disaster and a lack of respect in all senses. Everyone provided horrible service, and I’m disappointed. The hotel looks terrible, and the staff is not professional at all. I had to book another hotel, and nobody replied to my messages. It is an awful experience; don't go to that...

“I stayed at the Jester while I was in the area for business. Bas and his chef Derek bent over backwards to accommodate during what was a very difficult time for them at the tail end of the second lockdown. With no other staff to support them, and making preparations for the reopening, they still found time to make sure I had access to evening meals and breakfast, despite the fact they had no reason to open the kitchen, just to serve me. As my stay extended in to the reopening period post...