Marlow Vacations

Our stay was nice. It’s close to the freeway, convenient, yet quiet. The room was nice and the beds comfortable The elevator could have been cleaner and didn’t work well but we took the stairs most of the time.

Pros Clean room, lots of common space, working pool, great location off of the highway and close to town. Cons No free coffee or anything besides warm water, Starbucks was expensive even for Starbucks, hot tub looked like it had been broken for a long time, and staff talked about customers behind their backs after getting off the phone. Overall Solid good to okay hotel. Nothing really bad or really special about it.

We would stay here again….

One of the nicest places where I have stayed. Would stay there again. Clean and comfortable. Helpful pleasant staff

Had a couple of issues requiring maintenance in the room. Notified front desk. Next day "someone" knocked on the door but didn't announce themselves. I hollared, "Just a minute, but when I reached the door, whoever it was had left. I am disabled and use a walker so it takes me longer to get across the room than others might, but they could have hung around a few extra seconds. The next day, same thing. Someone knocked, no announcement, were gone when I got to the door. The front desk saw me with my walker when I checked in and should have noted the room so staff would know to wait. Issues finally fixed on third day of stay, after a third knocking, then an attempt to enter room by key. They walked away without entering when they heard noises (my electric toothbrush) from inside. I then made an additional notification to the front desk. My point is, department knocking on door should announce themselves when knocking and wait more than 2 seconds for a response.