Lodges en Laycock

“Clearly there’s a leadership issue at this hotel. The Staff were nice but clearly not well trained or motivated. Long check in line with no other staff available or skilled to attend the other checkin counter. An elderly couple needed help with bags but none of the Staff around offered. Same for us when leaving no one helped. There seems to be around 100 doors along each corridor which require manual open … why ? Bad for clients with bags but poor cleaning staff. Old smelly carpets. Dirty...

“Clean rooms clean towels which smelled lovely clean bed and the bedding smelled lovely. The facilities are fairly new so my stay in new facilities was a nice experience. The pub facilities is nice and small in a sense of local pub. Small outside seating area which is very pleasant overlooking the fields. The staff are so friendly and helpful. I would definitely stay there again when I venture up to Skipton. Location to Skipton 5 minutes drive probably 25 minute walk.”

“Hollins Hall Hotel leisure facilities were excellent and the Bar & Grill was a vibrant place to be.”

“Good parking. Nice views and quiet site. Needed to drive to get to cafe or restaurant - shame it lacked facilities to heat food.”

“Very friendly and helpful staff.”

“Perfect place to sleep.”

“No real ale mainly lager”

“Great sized twin room. Fabulous breakfast. Perfect one night stay.”