Vacations Close To Lake Ontario

I did not like that the resort fees was not included in the original package price

It was a great experience wouldn’t definitely go back again and again

This hotel goes way beyond what one would normally expect. The room was essentially a luxury apartment. Two large flatscreens. A modern bathroom with shower. A huge bathtub in the bedroom. Washer and dryer. Complete kitchen.

Poor customer service with the front desk and reservations team. We were given a room where bathroom floor flooded every time you took a shower. Poorly designed bathroom for handicap room which we never asked for in the first place. When we requested to have a room change, they kept stalling us and kept making broken promises. We never received a call from the manager as promised. Staff seemed to know about the flooding issues as it was a common occurrence. However no solution has been made other than to use DOUBLE SIDED TAPE. Also they cleaned up the flooding in our bathroom with GUEST TOWELS, not a proper mop. Do not recommend the Conrad or the Hilton at Resorts World in Las Vegas.

We loved this hotel/resort. Really felt like we were on a holiday ….. everything about the room and hotel was clean , staff friendly. The he pool area and staff there were outstanding. If I had one negative it would be that the cocktail waitresses in the casino were not available all the time. Minor, but still an issue.