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Hyatt Regency Rochester

Property class: 3.5

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Photo gallery for Hyatt Regency Rochester

A modern hotel entrance with a clear "EXIT ONLY" sign, a visible "HYATT" logo, and a well-lit facade. - Hyatt Regency Rochester (Rochester)
A spacious lobby with marble flooring, white columns, and a large wooden bench. - Hyatt Regency Rochester (Rochester)
A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a bathroom with a mirror and sink. - Hyatt Regency Rochester (Rochester)
A rooftop bar with a view of a tall building, a decorative hedge, and a pool. - Hyatt Regency Rochester (Rochester)
An outdoor seating area with a fire feature, wooden furniture, and a view of the interior through large glass doors. - Hyatt Regency Rochester (Rochester)
Located close to Rochester Riverside Convention Center and Blue Cross Arena, Hyatt Regency Rochester provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, light fare, and American cuisine. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a fireplace in the lobby and a bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for 1 King Bed High Floor

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

1 King Bed High Floor

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 2 Queen Beds High Floor

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

2 Queen Beds High Floor

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed (High Floor)

7.0 out of 10
Good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed

7.4 out of 10
Good
(24 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, River View

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed, River View

8.2 out of 10
Very good
(18 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed (Skyline)

A hotel room with a bed, a desk, a chair, a TV, a wardrobe, and a bathroom with a mirror and sink.

Suite, 1 King Bed (Skyline)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, River View (High Floor)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 1 King Bed, River View (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds

8.0 out of 10
Very good
(75 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds (High Floor)

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, River View

A walk-in closet with a coffee maker, a shoe rack, and hanging robes.

Room, 2 Queen Beds, River View

7.4 out of 10
Good
(11 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Deluxe Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed (Conference)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Downtown Rochester neighborhood, Hyatt Regency Rochester is connected to the convention center. Check out an event or a game at Blue Cross Arena, and consider making time for Rochester Riverside Convention Center, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking. Visit our Rochester travel guide
Map
125 East Main Street, Rochester, NY, 14604

What's nearby

  • A waterfall, a bridge, and city buildings in the background.
    Genesee River's High Falls
    8 min walk - 0.5 miles
  • A colorful indoor play area with climbing walls, a playhouse, and various toys and games.
    Strong
    8 min walk - 0.5 miles
  • Rochester Riverside Convention Center
    2 min walk - 0.1 miles
  • Blue Cross Arena
    6 min walk - 0.4 miles
  • Eastman School of Music
    8 min walk - 0.5 miles

Getting around

  • Rochester Station
    10 min walk
  • Greater Rochester Intl. Airport (ROC)
    12 min drive

Restaurants

  • Dinosaur Bar-B-Que
    7 min walk
  • The Street - Craft Kitchen And Bar
    1 min walk
  • Mercantile On Main
    3 min walk
  • La Bola
    3 min walk
  • Farmhouse Table Midtown
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 to 22 for adults and USD 9 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Astor on Main
  • Boulder Coffee
  • The Street Craft Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 16 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Hyatt Regency Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Hyatt Regency Rochester pet-friendly?

Yes, Hyatt Regency Rochester allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 16 per day.

What time is check-in at Hyatt Regency Rochester?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Regency Rochester?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Rochester located?

Located in Downtown Rochester, this hotel is within a 10-minute walk of Rochester Riverside Convention Center, Blue Cross Arena, and Eastman School of Music. Strong is 0.5 mi (0.8 km) away. Rochester Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Rochester Reviews

7.4

Good

7.8

Cleanliness

7.0

Amenities

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 401 out of 1008 reviews
Rating 8 - Good. 209 out of 1008 reviews
Rating 6 - Okay. 176 out of 1008 reviews
Rating 4 - Poor. 114 out of 1008 reviews
Rating 2 - Terrible. 108 out of 1008 reviews

Reviews

Verified review

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay the rims are nice and the staff was great
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Jane

Liked: Cleanliness, staff & service, amenities
Staff was helpful and restaurant on site was very accommodating. However, our experience was a bit noisy since our room was located next to the storage room where housekeeping staff moved around a lot. The AC and fridge were also pretty noisy.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew at the cafe is soo wonderful
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying downtown. Very nice hotel.great view from 7th floor. Bathroom could use more lighting and a fan. Other than that, the room wax great. Will be back.
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Niki

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hot tub was out of service and our shower had patch work all over the floor. Also none of the bars were open. One good thing was it was in good walking distance to resturants and bars!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Nefertiti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly impressed with this hotel. Clean. Attentive staff. Good locations. Pool was under maintenance but I’ll be back so I’ll check it out then.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Myles

Liked: Staff & service, amenities, property conditions & facilities
Good location. Parking seems to be under construction. Helpful check in. Nice sized room. Room just needed a really good deep clean - corners seem to be neglected with dust bunnies and whatever else but overall a good experience.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room waa big, and clean- onsite bar was great after a long day.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing hotel! Breakfast was amazing!! Great little sight seeing places to visit, cute resteraunts and breweries near by!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Manjeet

Liked: Cleanliness, amenities, property conditions & facilities
I Enjoyed my stay very clean and friendly staff !!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was very confusing on the first day but after we figured it out not so bad. Room was very clean and hotel was very quit. Great bar in lobby with great staff. Very close to everything we needed
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and cozy. I didn't spend enough time in the hotel to get a feel for the rest of it, but the bartenders were friendly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The staff was very professional.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, easy check in, great amenities and views! some in room appliances were a little noisy, so be aware if you are a light sleeper.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the sleek and fashionable look of the lobby. There were numerous sofas and seating areas and an attractive bar too (where we had delicious soups). The exercise room and pool were very nice and wish we'd had time to use them. The downstairs restaurant was nice for breakfast. Plenty of charging stations for our phones. My only criticisms - there was very inadequate lighting in our room! There was a lamp next to each bed and a pole lamp in the corner. There was no overhead light. I looked all over, thinking I was not locating the switch. A glance at the ceiling confirmed that there were no lighting fixtures up there. Hard to check out your outfit in the very nice mirror with only the shadowy light from those three wimpy lamps. Also there was no ventilation in the bathroom, resulting in a very steamy situation in there after a shower. At first I thought there were no drinking cups but I later found them next to the water bottles sitting on the chest. Small niceties like a pad of paper and a pen would have been useful.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service
Very clean room and friendly staff
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Nelfa

Liked: Cleanliness, staff & service, amenities
The room was super clean, I felt very good, I'll be back soon, this hotel is already my favorite
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , staff was very nice will stay again
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot to be located in.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Sharon

Liked: Staff & service
Disliked: Property conditions & facilities
Positives: Nice staff. All the food I had there was delicious. Not-so-positives: Snack machines did not work for the 2 days I was there. The building is obviously old. The rooms have those dingy corners that need cleaning. The bathroom doors needed to be wiped down. Unusual brownish-red streaks on the white doors were obvious. A simple wipe over may have helped. The rooms had great air conditioning, but the commom areas and the gym were ridiculously hot. It's as if they shut off the AC to save money. The bartender blamed the heat on the big windows. She was trying to be positive. The logic didn't fly with me though. I've been in beautiful hotels in warm locations and their AC worked despite the windows. Overall, the place was ok. It served its purpose (a wedding), but I wouldn't give it more than 3 stars.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Daleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was wonderful. They made the check-in process very easy. The room was nice but the road noise was noticeable at night. We stayed here because it was close to the Blue Cross arena where we were attending an event.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly helpful! They were friendly, helpful, and welcoming, loved it! The room was clean but poorly lit. All of the lamps had to be on & the drapes open to be able to see well. The carpet had been replaced with wood laminate which I preferred. However, it left a gap between the connecting doors so I could hear the conversation (fighting) of the occupants next door. The noise was so clear I could hear their drapes being opened & the zipper of their luggage being used. The good news is the staff provided beach towels I could put up against the door. I didn’t ask for another room as the towels worked. The hotel location was great for wandering around downtown. The area felt very safe. Overall I enjoyed the stay & would probably stay again.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sarbjit

Liked: Staff & service, property conditions & facilities
Helpful staff , clean
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room service was good.
Blue Cross Arena
Blue Cross Arena
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, quick easy check-in. Clean and spacious rooms as well.
Stayed 1 night in Jul 2025