Kyburz Vacations

Yeah, it's definitely something cool cause. It offers a lot in one location, but it's big in. You have to probably be there for some time to get around to everything, but yeah, I was fun. Kids loved it

Perfect place for a family

This place definitely wasnt the worst, but it really needs some TLC. Our biggest issue though was that the supervisor (Naz) who checked us in told us that the childrens splash pad and pool area were closed for filter cleaning when we checked in on Tuesday, but that it would be open the next morning. So with this information we planned to have a resort day the following day and save our final day Thursday at Legoland so we could enjoy that area along with the rest of the amenities/ activities the resort had to offer. But the next morning that area that was closed remaind closed and when I called Naz at the front desk she said it would soon be opened up and that they were just doing the finishing touches. Hours later we get a text message saying the pool area would not be opened after all today (Wednesday) and that it wouldn't be open till Thursday morning. This made us very upset because had she told us the truth from the beginning we would of gone to Legoland on Wednesday instead while they were still working on that pool area. Then left Thursday as our resort day to enjoy the kids pool area. We did end up going to the pool area on Thursday after our Legoland trip but it was already very late in the evening and the kids at that point were shivering within 5 minutes of been in the pool and splash pad area. When I checked out on Friday morning I told them how upset I was and it seemed like they did not care on making things right. Won't ever be going to this resort ever again.