Vacations Close To Kinich-Ná

Great place to stay clean and close to the attractions

All good

HOTEL WAS OKAY. FOUND THE THE STAFF AT FRONT DESK ONLY TO BE NOT PLEASANT AT ALL. I HAVE ALWAYS STAYED AT RIU IN OTHER COUNTRIES WHICH MADE ME WANT TO STAY AT RIU MIAMI IN THE USA(BIG DIFFRENCE. I WILL NEVER VISIT THE MIAMI RIU AGAIN.

Self check in kiosk was a total disaster. Terrible user interface and doesn't sync with Expedia.

The whole place was spotlessly clean. The bed was the biggest and most comfortable Ive ever slept in. Only a couple of gripes, we got married at the hotel and they gave no recognition. And we ask for a kettle or coffee machine and housekeeping were very rude and abrupt. Over all though a fantastic stay.

There was a clogged sink, and I never could get a hold of maintenance because their voicemail was full and they wouldn’t answer. Also, I was under the impression I was booking a deluxe suite along with another suite so that we would have a shared kitchen area. That was not the case. It was two smaller suites connected. Also there was a giant stain on the carpet, and part of the ceiling looked like it was falling down.