Kievitshaar Vacations

Everything was great from the staff to the clean room, the food was great. All around 10/10. Great time!!

We absolutely loved our stay at The Cosmopolitan! The rooms are beautiful, the location is fantastic and the staff were friendly and helpful. The hotel has a great atmosphere and we would happily stay again. Our only disappointment was that, once again, the VIP perks included in our booking weren't honoured, which was frustrating. Aside from that, a fantastic stay and a hotel we would definitely recommend.

Per Expedia on this day as a gold member, I was eligible for a free upgrade and a $25 beverage credit we had reached out to the property a few weeks in advance and asked for early check-in since we had an early flight to Vegas that was not accommodated. We arrived on the property at 9 AM and we were not able to check into our room till almost 2 PM. Secondly, none of the staff was able to help me with our one complementary room upgrade per Expedia and our $25 beverage credit that Expedia advertises for this property, which is one of the few reasons we booked here was for the perks.. The room was clean and the hotel was nice however, like I said, I was not able to use any of the perks that Expedia offered with this property which was very disappointing.

Everything was fantastic. Except , we had our vehicle parked with Valet Parking from Friday to Sunday. We didn’t use it once during our stay. Sunday they call our room and said our front left tire was flat and we needed call someone to come and fix. I called AAA and they came out and found there was a very big nail in it. There is considerable work being done by Palazzo and that’s probably where we ran over a bail prior to checking in!! How disappointing and they couldn’t patch it due to it’s size and location. Had to have a new tire put on!!