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Mercure City Zwolle Hotel

4.0 star property
Eco-certified hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for Mercure City Zwolle Hotel

Reception
Front of property - evening/night
Privilege, Superior Double Room, 1 Double Bed with Sofa bed | 1 bedroom, premium bedding, desk, iron/ironing board
Exterior
Privilege, Superior Double Room, 1 Double Bed with Sofa bed | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Separate bedroom
Hair dryer
Eco-friendly toiletries
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Superior Double Room, 1 Double Bed with Sofa bed

Privilege, Superior Double Room, 1 Double Bed with Sofa bed | 1 bedroom, premium bedding, desk, iron/ironing board

Privilege, Superior Double Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
Smart TV
Separate bedroom
Sofa bed
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Hertsenbergweg 1, Zwolle, 8041 BA

What's nearby

  • Dinoland - 17 min walk - 1.0 mile
  • IJsselhallen Zwolle - 2 min drive - 1.1 miles
  • Grote Markt - 4 min drive - 1.5 miles
  • Museum De Fundatie - 4 min drive - 1.9 miles
  • Anningahof Sculpture Park - 6 min drive - 5.2 miles

Getting around

  • Zwolle Station - 7 min drive
  • Amsterdam Airport Schiphol (AMS) - 82 min drive

Restaurants

  • ‪Dinoland - ‬3 min drive
  • ‪Monster Sushi & Grill - ‬3 min drive
  • ‪Restaurant De Beren Zwolle - ‬3 min drive
  • ‪Silk - ‬4 min drive
  • ‪Pampus - ‬4 min drive

About this property

Mercure City Zwolle Hotel

Upscale eco-certified hotel near IJsselhallen Zwolle
Located close to Overijssels Ventrum Beeldende Kunsten and Museum De Fundatie, Mercure City Zwolle Hotel provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Restaurant de Hanze, offers breakfast, lunch, dinner, and kids' meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Babysitting (surcharge), a gift shop, and multilingual staff
Room features
All 72 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • 40-inch Smart TVs with premium channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 4.50 per night)
  • RV/bus/truck parking (surcharge) on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant de Hanze

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4,844 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Handrails in stairways (51 inches high)

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night
  • Service fee: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 4.50 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Mercure Hotel Zwolle
Mercure Zwolle
Zwolle Mercure Hotel
Mercure City Zwolle
Mercure City Zwolle Hotel Hotel
Mercure City Zwolle Hotel Zwolle
Mercure City Zwolle Hotel Hotel Zwolle

Frequently asked questions

Is Mercure City Zwolle Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure City Zwolle Hotel?

Self parking is available for EUR 4.50 per night.

What time is check-in at Mercure City Zwolle Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure City Zwolle Hotel?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure City Zwolle Hotel located?

Situated in the business district, this eco-certified hotel is within 2 mi (3 km) of IJsselhallen Zwolle, Overijssels Ventrum Beeldende Kunsten, and Museum De Fundatie. Grote Markt and Anningahof Sculpture Park are also within 9 mi (15 km).

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Mercure City Zwolle Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 197 out of 565 reviews
Rating 8 - Good. 292 out of 565 reviews
Rating 6 - Okay. 56 out of 565 reviews
Rating 4 - Poor. 13 out of 565 reviews
Rating 2 - Terrible. 7 out of 565 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Margaretha Theodora Maria

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was just outside of the city. It is too far to walk so you will have to take the car to go into the centre. Rooms are not big.
Stayed 2 nights in May 2025

10/10 Excellent

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's a nice hotel, but in a very remote place. I enjoyed it, but it's something to consider if you're not coming with a car.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great setting. Great service.

8/10 Good

Justin

Good price. Clean room. Tiny room though. I guess thats the norm in Europe. Good breakfast. Not really close to town but quick cab or bike ride.
Stayed 1 night in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smoke filled hotel room

Hotel smelt of smoke so badly you couldn’t breathe, so we had to check out and find alternative accommodation a few days before Christmas. The previous guests had even gone as far as covering the smoke alarm with a shower cap to ensure our smoking experience was ensured. Hotel were completely in denial, must be the only nose less room cleaner in Holland.
Stayed 1 night in Dec 2024

6/10 Okay

David

Good location and value. Staff were not as friendly as expected. "Queen" bed was actually 2 single mattresses put together which made for tough sleeping
Stayed 1 night in Sep 2023

6/10 Okay

Veronique

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very basic, old hotel.

Simple hotel needs some redecoration very plain and old.stone walls in the room make it feel real poor and definiately not a nice hotelro. Bathroom has a douche cabine which is in poor state, lots of mold there.
Stayed 1 night in Apr 2023

8/10 Good

Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Wir waren zufrieden mit dem Unterkunft!
Stayed 1 night in May 2025

8/10 Good

Laura

Ruhige Lage und nähe an die Stadt!
Stayed 1 night in May 2025

10/10 Excellent

Danny

Stayed 1 night in May 2025

8/10 Good

Martien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

goed

Stayed 1 night in Feb 2025

8/10 Good

Margaretha

Stayed 1 night in Feb 2025

8/10 Good

Kirsten

Stayed 1 night in Jan 2025

10/10 Excellent

Jawwad

Stayed 1 night in Jan 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Lisanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Sean

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Menno

Liked: Cleanliness
Disliked: Property conditions & facilities
Saai zakenhotel op een absolute non-locatie ergens in een weiland
Stayed 1 night in Dec 2024

10/10 Excellent

Robbert

Liked: Cleanliness, staff & service, amenities
Grote kamer. Mooie badkamer. Weinig verlichting in kamer. Geen stopcontact langs bed. Mooi uitzicht. Goed restaurant. Vriendelijke bediening
Stayed 1 night in Nov 2024

6/10 Okay

Marjet

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Vergane glorie. Wij hadden een superior, gedateerd, verschrikkelijke bedden. Stekkerbox kapot, 1 bedlamp hing los, de andere werkte niet. Van de stalamp was de stekker kapot en de pin ervan zat nog in het stopcontact waardoor ook dat stopcontact onbruikbaar was. De omgeving ook niets. Kamer was wel schoon en personeel erg vriendelijk maar het was de 135 euro absoluut niet waard. Ik voel me flink bekocht, zeker voor een 4 sterren Mercure
Stayed 1 night in Oct 2024

8/10 Good

jht

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

NG

Stayed 1 night in Oct 2024

8/10 Good

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mylo

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Prawien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024