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Pillows Grand Boutique Hotel Ter Borch Zwolle

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Photo gallery for Pillows Grand Boutique Hotel Ter Borch Zwolle

A stately building with a symmetrical facade, large windows, and a central entrance. - Pillows Grand Boutique Hotel Ter Borch Zwolle (Zwolle)
A modern bathroom with a sauna, a shower, and neatly arranged toiletries. - Pillows Grand Boutique Hotel Ter Borch Zwolle (Zwolle)
A modern glass building with a dining area visible inside. - Pillows Grand Boutique Hotel Ter Borch Zwolle (Zwolle)
A modern restaurant with round tables, cushioned seating, and pendant lighting. - Pillows Grand Boutique Hotel Ter Borch Zwolle (Zwolle)
A modern living room with a sofa, armchairs, and a coffee table. - Pillows Grand Boutique Hotel Ter Borch Zwolle (Zwolle)
Luxury
4.5 star property
9.8

Exceptional

Boutique sanctuary in Zwolle

Spacious rooms with wide beds offer a peaceful retreat in this historic building. After exploring nearby attractions, unwind on the outdoor terrace with complimentary cava. The excellent on-site restaurant serves delicious meals, complemented by the extensive breakfast selection that earns praise.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Deluxe Double Room

A hotel room with a large bed, a round table, a green armchair, and a window with blinds.

Deluxe Double Room

9.8 out of 10
Exceptional
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A modern bedroom with a large bed, a desk, and a chair. There is a door leading to a bathroom, and a small table with a lamp.

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

A hotel room with a large bed, two armchairs, a small round table, and two framed pictures on the wall.

Grand Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, two chairs, a TV, and a window with curtains.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

A hotel room with a large bed, a bedside table, a chair, a lamp, and a window with curtains.

Grand Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Zwolle, Pillows Grand Boutique Hotel Ter Borch Zwolle is in the city center and near a train station. Museum De Fundatie and Stedelijk Museum Zwolle are cultural highlights, and some of the area's landmarks include Grote Kerk and Stadhuis. Spend some time exploring the area's activities, including golfing. Visit our Zwolle travel guide
Map
Stationsweg 9, Zwolle, Overijssel, 8011 CZ

What's nearby

  • A historic building with a stone facade, large windows, and a signboard.
    Grote Kerk
    9 min walk - 0.5 miles
  • Museum De Fundatie
    6 min walk - 0.4 miles
  • Overijssels Ventrum Beeldende Kunsten
    7 min walk - 0.4 miles
  • Grote Markt
    9 min walk - 0.5 miles
  • Dinoland
    15 min walk - 0.8 miles

Getting around

  • Zwolle Station
    2 min walk
  • Amsterdam Airport Schiphol (AMS)
    96 min drive

Restaurants

  • DAVO Proeflokaal Zwolle
    8 min walk
  • Kiosk
    5 min walk
  • Blue Sakura
    9 min walk
  • Bennies in De Basis
    6 min walk
  • De Broodzaak
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19.50 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 34 for adults and EUR 17 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coperto Restobar

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1850
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive key retrieval information

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night
  • Tourism fee: EUR 1.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 34 for adults and EUR 17 for children
  • Self parking fee: EUR 19.5 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Pillows Grand Boutique Hotel Ter Borch Zwolle pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 19.5 per night.

What time is check-in at Pillows Grand Boutique Hotel Ter Borch Zwolle?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Pillows Grand Boutique Hotel Ter Borch Zwolle?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Pillows Grand Boutique Hotel Ter Borch Zwolle located?

Located in the heart of Zwolle, this luxury hotel is within a 10-minute walk of Sassenpoort, Overijssels Ventrum Beeldende Kunsten, and Museum De Fundatie. Grote Kerk and Grote Markt are also within 10 minutes. Zwolle Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pillows Grand Boutique Hotel Ter Borch Zwolle Reviews

9.8

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 206 out of 232 reviews
Rating 8 - Good. 19 out of 232 reviews
Rating 6 - Okay. 5 out of 232 reviews
Rating 4 - Poor. 1 out of 232 reviews
Rating 2 - Terrible. 1 out of 232 reviews

Reviews

Verified review

10/10 Excellent

Prabhat Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice location
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in an extremely convenient location.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Tom-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, and amazing staff 🙂
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Jaakko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very friendly staff, rooms are big, bed is excellent as are pillows.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to explore the city

Great service comfortable bed and room.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and nice.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed. Spacious room
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property and wonderful staff
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just steps away from the train station. Easy walk to old city. Nice street location.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Wonderful facilities. One-h ad of block from the train station. Easy walk into Zwolle city center. Great experience. I would give it 6 stars if I could.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Manon

Liked: Amenities
Beautiful hotel with wonderful staff. Spacious room, good shower and A/C (tiny heatwave). We spent a couple of nights here, and liked the atmosphere very much.
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious room with A/C which we needed (little heat wave). Wonderful staff.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building with high ceilings. Spacious room with modern bathroom. Nice restaurant with excellent food.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Cornelis

Liked: Staff & service, property conditions & facilities, room comfort

Zwolle visit

A very nice hotel, service & staff are to be commended for their work to make every guest & experience first rate! Thank you all for making our visit memorable.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Extremely comfortable room, very clean, the hotel staff were so polite and courteous. The breakfast was tasty and very varied and the hotel in general was spotless. The location was also perfect. We would definitely return and recommend to our friends and family. Thank you Pillows for a great stay!
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Location and hotel is very good. Staff needs better training, indicated a service was included on checking in and voided it when checking out resulting in an unsuspected charge back ruining the overall stay.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillows in Zwolle has become my home away from home. It’s just the right size, the employees are always around if you need them. They are very attentive to your needs. The breakfast is a bit expensive for what you get, but it’s still a good breakfast especially if you like to eat a lot. Then you definitely get your money’s worth. The bed is comfortable and the place in its entirety is clean. It’s a stone throw away from the train station, which also houses a Starbucks so you could skip breakfast at hotel and go there instead for a quick and cheap bite. The whole ambiance of the hotel is nice and welcoming. The seating areas are nice.
Breakfast
Drinks in the cozy corner
Stayed 7 nights in May 2025
Verified review

6/10 Okay

Andrea

Liked: Staff & service
Room for was large, updated, and immaculate. Room decor was minimal . I was unhappy such a large bedroom had NO MIRROR! A full length mirror would have been ideal. At the very least there should have been a face mirror provided so I wasnt forced to use the bathroom mirror. When 2 people share one room, it means the mirror in bathroom not always available and/or grooming had to occur in a smelly environment. ADD A FULL LENGTH MIRROR TO THE BEDROOM! There is plenty of space for it. Also it was a long 15 minute wait to check-in. Ironically, this was the most expensive stay during our 2-week vacation in the Netherlands yet our check experience was the worst. The female on tge check in desk was lovely - not her fault - and her assistant offered us a complimentary cocktail while we waited. This is a management problem - the check in woman had no help, and the couple before use had a complicated issue to resolve. To make matters worse, the issue was being resolved on a speakerphone at LOUD VOLUME. It was so unpleasant to hear - like a loudspeaker - and we could not enjoy our drink. We were exhausted after a full day of travel and were incredulous we had to wait so long to gain access to our room - especially since we were paying top dollar for our accommodations. Would never stay there again and will not recommend it.
Bedroom. Large clean room but no mirror in bedroom was provided.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

TOMOYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillows is a wonderful hotel. The staff are super friendly and helpful. The rooms are well appointed and the restaurant’s food is excellent. My highest recommendation’
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

This is a top notch hotel! Food and restaurant were fabulous. Staff is amazing and so helpful. Beds were perfect. Location is walking distance to the center of the city.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations with exceptional customer service within a short walk of the train station and historic city of Zwolle.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful peaceful spot very easy walk to centre if Zwolle. Great service.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreams hotel

It was amazing stay, where everything was great. HIGHLY Recommended.
Stayed 2 nights in Aug 2022