Horseheath Vacations

I ended up not staying here, the hotel was pretty dirty and the staff, though they did try, were not great. The first room I was given had an extractor fan that didn't stop whirring, the staff member who tried to fix it, failed and then kind of stared blankly as if coming up with a solution was my job. I suggested moving rooms and he said he would sort it out. Half hour later, having heard nothing I went to the desk and was told they could move me rooms. The new room was bigger but still really worn down. Their were stains on the sofa and in the shower, god knows what was on the areas you couldn't readily see. When the second room was also in a poor state I decided to move to a Ramada instead as at least it would be "of a standard". I would not book here again.