Hanover Vacations

Good value for the location. We had a fine stay.

Lied about bedding and room arrangements. Lied about condition of apartment. Bad communication. Misled fees.

We liked nothing about this property. Bug infested and the outside is horrendous. Still waiting on Expedia and Jungle House to provide a total refund. Expedia customer service is saying they are not receiving a response after several attempts to reach Jungle House. If this is the case, why is Expedia allowing a non-responsive property to be advertised on their platform and why is Expedia not doing right by its customer? We have used Expedia for years and booksat least 20-30 times per year but if this issue is not resolved asap, we will take our business elsewhere.

Walking up to apt b in the back I was very worried about what inside was going to be. As I entered the back porch you could smell cat urine or mold not sure what smell it was. Inside was clean but still had a lingering smell. The A/C was not on and it was almost 109 degrees outside. I tried to get A/C working and was informed to turn fan on. That didn’t work and I then informed them the unit outside was not running. There response was “Please swtich the "Fan Button" to On and you may also open the window AC 😄”. AI Overview Yesterday (July 15, 2026), the outside temperature at Ohio Stadium reached a high of 95°F, with the heat index reaching around 100°F during the afternoon.

My first time staying and I was blown away! The hotel interior is beautiful as are the rooms but the amenities are amazing! Coffee shop ,restaurant and bar. Beautiful green space and bikes and scooters to accommodate getting around. The area is very interesting and walkable. Can’t wait to come back!