Hancock Vacations

Did not refelct the images that were online- was run down, our door didnt lock, could open without a keycard, they did not service out room, did not have clean towels.

Comfy and quiet room. Perfect for our travels!

The room was probably the most disgusting I’ve ever stayed in. There was poop on the room of the toilet when we checked in so much hair on the walls of the bathroom so much dirt and hair on the floor to the bathroom. The carpets had not been vacuumed recently. The sheets did not fit on the bed properly one side kept popping off when we went to get proper fitting sheets, we had to change the sheets ourselves and found blood stains and brown stains all over the mattress topper. The bunkbeds are no longer bunkbeds. They’re single twin beds and I known I would not have booked this day. The comforters on the twin beds for the children had many many rips and tears, and were very thread bear. I have many pictures of how dirty the room was when we checked in. When checking in the front desk lady was across the lobby, stocking the snack room and let me know it would be a minute before she can make it over then she continued to stock the snack room while I was waiting and take out the garbage while I was waiting and water the plants while I was waiting to check in.