Vacations Close To Terminal Punta Venado

The food had limited variety. Who week basically the same menu. The drinks were most likely the cheapest. our room had 4 shot dispensers but 0 bottles. The mini fridge was stacked with only 2 tiny beers and 3-4 pops. Its was ok, but have we known this ahead of time might have chosen a different hotel with a little more variety.

There was this value with a on beach property.

We received the very best customer service from the friendliest people ever! Everything was just as advertised and absolutely gorgeous! We highly recommend this place!

I noticed that one of the copies the hotel personal gave me to sing for check in was for Expedia showing the room and level of my hotel room but, without any explanation they gave me the key for a different room of different value, less value! The next negative things in the hotel are: The hotel was in reparation of some rooms, some areas & main entrance. The hotel changed his policy of cleaning the rooms, they didn’t clean our room while we were there, no toilet paper or soap for a while. It was impossible to get a reservation in a different restaurant. One of the restaurants was closed indefinitely. The hotel staff service was very bad. If you need copies or pictures I have some to confirm my complaint. Thank you.

Great place and very clean

It’s a small hotel with a beautiful beach. I like the restaurants being next to each other. Staff is very helpful. Staff at the coffee shop is very helpful. I always get excellent service from Catalina and Ismael in the restaurants. The concierge Mayela was helpful getting me a wheelchair and cane after a small accident. This is my third time visiting this hotel.