Hotel with a Concierge in Surrey

"Well, when you pay a price beginning with a 4, you expect value for money! This was a poor standard hotel, I hear the hotel inspector graded it 2/5, I think he was generous! Concierge were great, check in easy, door to the room, handle cane off in my hand! Single glazing windows in the room, thought the birds were in my room upon entry, radiators screaming air in them, awful snowy tv picture and insulted with the old "it's the weather" excuse when reported, wonder what they say in summer! Shower...

"We love this quaint location and beautiful architecture."

"Room was lovely and the staff we're amazing!"

"When we arrived the hotel was closed and we had to find somewhere else!"

"Loved our stay here, clean, friendly, spa experience. "

"Nice central hotel"

"Breakfast was delicious and very pleasant and held people there to help too. "

"I was in this hotel over Christmas. It’s a magical place, the food was all great, and staff were great, and they do enough for the guests. Highly recommended."