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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverwalk hotel with bars and a 24-hour front desk

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Exterior
Breakfast, lunch, dinner served; international cuisine
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
Deluxe Double Room, 1 Double Bed | Bathroom | Combined shower/tub, eco-friendly toiletries, towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Private bathroom
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Private bathroom
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Private bathroom
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Private bathroom
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Portable fan
Private bathroom
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Staines Bridge - 5 min walk - 0.3 miles
  • Thorpe Park - 4 min drive - 2.3 miles
  • Royal Holloway, University of London - 6 min drive - 2.9 miles
  • Windsor Castle - 13 min drive - 7.1 miles
  • LEGOLAND® Windsor - 15 min drive - 8.5 miles

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nostrano Lounge - ‬3 min walk
  • ‪Nando's - ‬5 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Sunday London Staines-upon-Thames Heathrow T5. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • 1 meeting room, smoke-free premises, and a 24-hour front desk
  • A front-desk safe and a banquet hall
Room features
All 88 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

Is Sunday London Staines-upon-Thames Heathrow T5 pet-friendly?

Yes, Sunday London Staines-upon-Thames Heathrow T5 allows pets (limit 1 total). There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Sunday London Staines-upon-Thames Heathrow T5?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Sunday London Staines-upon-Thames Heathrow T5?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sunday London Staines-upon-Thames Heathrow T5?

Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).

Where is Sunday London Staines-upon-Thames Heathrow T5 located?

Situated on the riverwalk, this hotel is steps from Thames Path and Thames River. Staines Bridge and Thorpe Park are also within 3 mi (5 km). Staines Station is 9 minutes by foot.

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Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 58 out of 142 reviews
Rating 8 - Good. 47 out of 142 reviews
Rating 6 - Okay. 18 out of 142 reviews
Rating 4 - Poor. 12 out of 142 reviews
Rating 2 - Terrible. 7 out of 142 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Amenities
Location is great.
Stayed 3 nights in May 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Very nice friendly staff hotel very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view balcony was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.
Stayed 3 nights in Apr 2025

8/10 Good

Laso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was really nice and location was good as it is right next to the shopping centre which has everything. There is also a nice little walk you can do by the thames river. However you do have to pay for parking which I think should be included in the price. It is £10 per day.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quaint hotel

Very friendly staff on an excellent position on the Thames
Stayed 1 night in Mar 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff were prompt and courteous with requests. We especially enjoyed the lounge area. The hotel is conveniently located along the river, which provides a scenic walk to restaurants, shopping, and train station.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was just great! Helpfull and kind
Stayed 5 nights in Mar 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel ! Staff very polite!!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in lovely room lovely veiw
Stayed 2 nights in Feb 2025

2/10 Terrible

Harish

Disliked: Cleanliness, amenities, property conditions & facilities
It’s Decisive Deceiving. Expedia sells it as “Sunday London Stains Upon Themes”, It’s Actually “ THEMES LODGE “. Expedia Cheat Me Showing its 3 star Hotel with 8/10 Rating. It’s Not even 2 Star Property. This Property have “NO LIFT” & Expedia Not showing this on “ First Page”. It’s a 40 - 45 year Old Lodge that have Regular “No Water” Issue at Many Rooms & Hotel Staff keep Asking U to “PLEASE ADJUST” . Lodge staff ask U to Sleep in One Room & For Shower come to Reception & Receptionist Open Another Room for “YOUR SHOWER”. And for Shower U are in Queue Because they have many guests to Accommodate. It’s Like Hostel or Dormitory system. This Lodge & Expedia Cheat Me together.
Stayed 3 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Good location nice staff easy for the town.
Stayed 1 night in Nov 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, room comfort

Better than expected

Some of the reviews weren't great for this hotel so we were pleasantly surprised. The staff were friendly and helpful. The room was clean and comfortable. Good mid range hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to LHR (around 20 minutes drive), comfortable bed and spacious room, great and helpful staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spotless rooms and a great breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great value hotel
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just one night, very convenient for a family party nearby, easy walking in the area and felt very safe.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip luxury

Clean comfortable room with a lovely river view. Bathroom needs a heater
Stayed 2 nights in Jan 2025

10/10 Excellent

Steven Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room aling the river
Stayed 1 night in Oct 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position next to the Thames.
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Comfortable bed and pillows. Good position on the river bank and an easy walk into the town centre if you need to.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Good value hotel, nothing fancy
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel in a good location.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Good hotel.

Great location, alongside the Thames my room had a wonderful view of the river. The beds were comfy and the room perfectly acceptable, though no frills. Service at the bar when I used it was excellent and friendly. My one gripe is that the cleaners seemed to start work in the corridors at 7am and I'm afraid that vacuuming in the corridor at 7.30 on a Sunday morning is not thoughtful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and helpful. Rooms are clean and cozy. Location is next to the river, and is a beautiful setting. We will definitely stay again!