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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverside relaxation meets international dining at this Thames-side hotel where travelers can sip drinks with water views and explore local flavors

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
Lobby - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
In-room safe, desk, blackout drapes, iron/ironing board - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
Exterior - Sunday London Staines-upon-Thames Heathrow T5 (Staines)
The Mercure London Staines-upon-Thames Hotel sits by the river, offering a peaceful setting. Guests can enjoy global dishes at the Riverside Restaurant, drinks at two bars, or relax in the garden and terrace. Amenities include in-room WiFi, luggage storage, and dry cleaning.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

7.8 out of 10
Good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(14 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, River View

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

7.0 out of 10
Good
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Staines Town Centre, a neighborhood in Staines, Sunday London Staines-upon-Thames Heathrow T5 is near the airport and on the riverwalk. Windsor Castle and Hampton Court Palace are notable landmarks, and some of the area's popular attractions include Thorpe Park and LEGOLAND® Windsor. Check out an event or a game at Twickenham Stadium, and consider making time for Chessington World of Adventures, a top attraction not to be missed. Visit our Staines travel guide
Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Thames Path
    Thames Path
    1 min walk - 0.1 miles
  • Thames River
    Thames River
    1 min walk - 0.1 miles
  • LEGOLAND® Windsor
    LEGOLAND® Windsor
    18 min drive - 8.7 miles
  • Staines Bridge
    6 min walk - 0.4 miles
  • Eclipse Leisure Centre
    10 min walk - 0.6 miles

Getting around

  • Staines Station
    9 min walk
  • Station A Station
    9 min drive
  • Heathrow Airport (LHR)
    25 min drive

Restaurants

  • Pret a Manger
    5 min walk
  • McDonald's
    5 min walk
  • Nando's
    5 min walk
  • Staines Food Court
    8 min walk
  • Caffè Nero
    4 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Sunday London Staines-upon-Thames Heathrow T5. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • Smoke-free premises, luggage storage, and a banquet hall
  • A 24-hour front desk and 1 meeting room
Room features
All 88 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

Is Sunday London Staines-upon-Thames Heathrow T5 pet-friendly?

Yes, Sunday London Staines-upon-Thames Heathrow T5 allows pets (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Sunday London Staines-upon-Thames Heathrow T5?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sunday London Staines-upon-Thames Heathrow T5?

Check-out is at 11:30 AM. Late check-out is available for GBP 50 (subject to availability).

Where is Sunday London Staines-upon-Thames Heathrow T5 located?

Located in Staines Town Centre, this hotel is steps from Thames Path and Thames River. Staines Bridge and Royal Holloway, University of London are also within 3 mi (5 km). Staines Station is 9 minutes by foot.

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Reviews

Sunday London Staines-upon-Thames Heathrow T5 Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 175 out of 406 reviews
Rating 8 - Good. 114 out of 406 reviews
Rating 6 - Okay. 61 out of 406 reviews
Rating 4 - Poor. 31 out of 406 reviews
Rating 2 - Terrible. 25 out of 406 reviews

Reviews

Verified

10/10 Excellent

Amy Hadden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, great fish/chips, beautiful location on the banks of the Thames. Lousy local taxi service, however.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room but unfortunately we had a lot f stairways to manage with our suitcases to get there
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew George

Room is nice to stay but experience an incident that there's no hot water on the second day we were there.
Stayed 6 nights in Feb 2026
Verified

6/10 Okay

Elma

Liked: Cleanliness
Room and staff.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Convenient location spacious rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Oluwatosin

The staff were kind
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Samual

Liked: Cleanliness, staff & service, amenities
Nice room comfy bed great view
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities
Spotless rooms, Great breakfast choices, very Professional staff and an awesome view of the Thames river from the dining room.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff tha made you feel at home😊
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Devaan

Liked: Cleanliness, amenities
Great staff, friendly, helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and courteous staff, clean and tidy room. Close to local amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and loved the place. We are close to everything and really enjoyed the history of the Hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nataly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and cute, and the staff was helpful and courteous. The breakfast was delicious and it’s right on the river. I felt safe and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Maya

Liked: Amenities
It was very cozy, amazing location very helpful and friendly staff and I had a very nice stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly Welcoming and a hotel with a big amount of care for it’s guests I would recommend Plus lovely views of the Thames and surrounding wildlife And near a town that has all shops and amenities required
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late evening check in was seamless had a great nights sleep
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
The room was clean, staff were polite and efficient
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rosiclelia

Liked: Cleanliness, staff & service, amenities
Great little hotel off a busy street but faces the Thames river so beautiful view for breakfast. Easy access to the airport, Uber arrived in 3 minutes. Stayed overnight for long layover.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Songshan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location right next to bus station
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Matthew

Disliked: Property conditions & facilities
It is not a stunner but it's in a good spot. It was good value and bed was comfy which was great. No food on offer at 8.30pm but places nearby so no big deal.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great with us our room was top class you could sit in the beer garden by the Thames and the shops were just a short walk away
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness
The room was somewhat neglected. Clean enough but the was evidence of black mold around the windows and bathroom. Staff was attentive.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Dianne

Liked: Staff & service, property conditions & facilities, room comfort
Young lady at reception was very helpful and changed our room to one downstairs.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a trip to Thorpe park with lovely staff and comfy rooms
Stayed 2 nights in Jul 2025