Hotel with a Concierge in Kazakhstan

"Really nice and friendly "

"Great hotel and friendly staff "

"Nice location. Little dated in terms of rooms"

"My room was clean and spacious and had lovely view of the river. Buffet breakfast was excellent, particularly enjoyed the fresh honey and apple butter. Reception staff were helpful in arranging trip to Altai Mountains "

"Hotel is centrally located in Nur-Sultan with easy access to many of sightseeing Nur-Sultan has to offer. This hotel is good value for money, recommendIng this hotel For a short stay "

"Terrible experience , zero communication even the very basic english , Breakfast is terrible, very old hotel "

"The sauna and pool is not included in the room price and this was not clear to me. They require from guests to make a reservation (which costs 8,000 Tenge which is quite steep) and then you can use the pool and sauna - but only for one hour. Breakfast buffet was decent; staff overall friendly; neighbourhood not that great but Hotel shielded off from traffic/quiet. Some staff have perfect English, others don’t. "

"Excellent customer service!! Everyone at the hotel are super helpful and supportive. My mom stayed at the hotel for 8 nights, she needed assistance with ordering transportation, bringing her breakfast to the table, opening doors. She has a broken leg and is forced to use a walker. Every person at the hotel helped her with a smile. Beautiful people! Thank you! I would also like to mention the ease of booking and paying for the hotel. A lot of hotels in the area would not accept remote payments...