Bai Chay Vacations

Really nice hotel, had some refurbishment going on but the hotel staff were excellent. We were looked after really well . It’s in a great location and walking distance to train street which was about 10mins. Would definitely stay here again

Great place in Hanoi Great hotel, good breakfast, and very helpful, friendly service from Jennie booking my excursions around Hanoi (Sapa, Halong Bay). The actual accommodations are very nice, spacious, and comfortable. I would stay here again.

We had a very pleasant stay at the Oriental Jade Hotel. We booked two corner rooms, which were clean and comfortable, although the views from the fifth floor were not particularly impressive. The highlight of our stay was the excellent service. Every staff member we encountered was friendly, welcoming, and attentive. We truly appreciated the hospitality and felt well taken care of throughout our stay. The location is fantastic — just steps from Hoàn Kiếm Lake and many of Hanoi’s main attractions, with shopping and plenty of restaurants only a few blocks away. The breakfast buffet could be improved, particularly with more variety and better-quality cheese and cold cuts to accompany the bread selection. The eggs also need some attention; both days our eggs were overcooked, suggesting the kitchen could benefit from some additional training. Overall, what stood out most was the wonderful service and friendly staff. The location is hard to beat, and we would happily consider staying here again.

The hotel is in an excellent location, right in the center of Old Quarter. Breakfast was very good and offered a wide variety. The staff was helpful. I didn’t use the pool or exercise room. The hand soap in the bathroom smelled awful so I used the supplied body wash when needed. The shower had limescale from hard water and dark stains in the corners which could be mold. I’ve stayed at other properties in the same price range and have not encountered either of these issues. The air conditioning worked well.

The hotel is clean and centrally located in the old quarters.