Vacations Close To Aquatica San Antonio Waterpark

We reserved a 3 queen bed room with a bonus room for one of the beds. The hotel itself was decent but in the very beginning the elevator broke down so we had to use the stairs to carry our things to the 4th floor. They never changed our sheets or offered clean towels. We emptied our own trash and had to call the front desk to get enough towels for our group of 5 to be able to shower. It had a bad smell in our room that I have never smelled before. My husband said it smelled like rodent urine. To our surprise we had what looked like an old nest in our air conditioner. Luckily no babies in it. The fan blower was pushing the smell all over our room which caused all 5 of us to get upper respiratory issues. We were breathing urine fumes for 3 days. Would I stay there again? No. Would I recommend it to others? No.

La habitación tenía muy mal olor. No hacen limpieza diaria en las habitaciones Un hotel con mala limpieza :(

We like the breakfast and the excellent customer service from all the staff very professional and friendly.

From the minute I walked in I felt welcome The Hotel was very clean The room as well Staff was very courteous and professional