called front desk to come fix toiled and they never came to the room. Hotel offers WiFi and it doesn’t have WiFi. Rooms are as shown on the pictures. Would not recommend to stay there.
Short trip and needed a place to stay that was on the strip. Next to main strip and secure
I love everything about the place no bad comments, thanks
la vista es lo quemas me gustó, para el precio está mas o menos , s´lo falta algo de mantenimiento
Es un lugar muy lindo, con buena ubicación y precio razonable. Lo único que no me gustó mucho fue el agua de la alberca.
El encanto was really amazing. The views were spectacular. It felt like I was on a Greek island or in Italy. It was so peaceful.
We enjoyed the closeness to the beach of caleta and surrounding area
No sound on the tv , not hoy water to take a shower , the pool didnt seem clean or maintained at all we couldnt sleep good at night too hot had to go downstairs and request a fan it was the worse experiences in my life
Not good I didn't like because you could not get in the ocean
The staff is nice and friendly. On the other hand, I found very annoying that there’s a team selling you timeshare accomodations in Acapulco right after check in and they also sell you a “donation” at check out (they even gave me a bill that included the $30usd to an unknown foundation that I had ...
I would not stay here ever again, there are so many more places to stay, try somewhere else. Its old, our trip was late november and the hotels was super packed in Covid era, and to make it worse they have like 20 beds in the pool for like 2000 guests, supposedly is not allowed to reserve but all ...
El hotel está increíble, todo limpio, todos muy amables. Le falta un poco de atención a los meseros del buffet. Solo levantan los platos al final, no te atienden durante el desayuno.
Great location and beach. Great gym. The rooms are ok, may need an upgrade but the location and pools are great.
El lugar es muy lindo, la atención es buena y es buena opción para grupos.
Pool needed to be clean and overall for the price it was alright
Very old place. The AC didn’t work well. The grounds of the hotel look like they were once nice but are run down and the gardens are a mess. I wont be back
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