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Princess Mundo Imperial

Photo gallery for Princess Mundo Imperial

Featured Image
On the beach, beach cabanas, beach towels, beach bar
On the beach, beach cabanas, beach towels, beach bar
On the beach, beach cabanas, beach towels, beach bar
5 outdoor pools, pool umbrellas

Overview of Princess Mundo Imperial

Princess Mundo Imperial

4 out of 5

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Costera de las Palmas s/n, Fracc. Granjas del Marquez, Acapulco, GRO, 390890

Explore the area

  • Popular LocationPlaya Revolcadero1 min walk
  • Popular LocationMajahua Beach14 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)14 min drive
  • Popular LocationEl Revolcadero18 min drive

Choose dates to view prices

About this area

Acapulco

Located in Acapulco, Princess Mundo Imperial is connected to the convention center. Travelers eager for a bit of culture can stop by Sinfonia, while those wishing to experience the area's natural beauty can explore Playa Revolcadero and Bahia de Puerto Marques. Traveling with kids? Consider El Rollo Acapulco and Naval History Museum. Looking to get your feet wet? Water skiing, parasailing and boat tours adventures can be found near the property.

What's nearby

  • Playa Revolcadero - 1 min walk
  • La Isla Shopping Village - 10 min drive
  • Bahia de Puerto Marques - 14 min drive
  • Majahua Beach - 14 min drive
  • El Revolcadero - 18 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 14 min drive

Restaurants

  • Tavola Restaurant – Ocean-view fine-dining restaurant offering Italian cuisine. Serves dinner on select days. Reservations required.
  • Posadita – Poolside steakhouse offering international cuisine. Serves brunch on select days.
  • Beach Club – Beachfront restaurant offering seafood. Serves lunch on select days.
  • ChulaVista Restaurant – Buffet restaurant offering local and international cuisine. Serves breakfast, lunch, and dinner on select days.
  • Cafe Et Chocolat – Alfresco dining coffee shop offering local and international cuisine. Open on select days.

About this property

Princess Mundo Imperial

Upscale hotel on the beach, with 5 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Princess Mundo Imperial's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. All 1011 rooms offer balconies, iPod docks, and flat-screen TVs with cable channels. Guests will also find 24-hour room service, free local calls, and free bottled water.
Princess Mundo Imperial offers 1011 accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Flat-screen televisions come with cable channels and pay movies.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts. 5 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tlalli Clinica SPA has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (MXN 195 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: MXN 325-380 per person
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 beach bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 8 outdoor tennis courts
  • Aerobics classes
  • Archery
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Shopping

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center (125799 square feet of space)
  • Meeting rooms - 22

Outdoors

  • Beach cabanas (surcharge)
  • Beachfront location
  • Pool umbrellas

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between April 05 and June 30.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 999 per pet, per night
Dogs welcome
2 per room (up to 20 lbs)
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 350.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: MXN 195 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 325 and MXN 380 per person (approximately)
  • Uncovered self parking fee: MXN 195 per night
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Princess Mundo Imperial Hotel Acapulco
Princess Mundo Imperial Hotel
Princess Mundo Imperial Acapulco
Princess Mundo Imperial
The Fairmont Acapulco Princess Hotel Acapulco
Fairmont Acapulco Princess
Acapulco Princess Hotel
Princess Mundo Imperial Hotel
Princess Mundo Imperial Acapulco
Princess Mundo Imperial Hotel Acapulco

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 576 out of 1258 reviews
5 - Excellent 46%
Rating 4 - Good. 395 out of 1258 reviews
4 - Good 31%
Rating 3 - Okay. 156 out of 1258 reviews
3 - Okay 12%
Rating 2 - Poor. 84 out of 1258 reviews
2 - Poor 7%
Rating 1 - Terrible. 47 out of 1258 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel but room outdated furniture A/C couldn’t keep my room cool. Great staff service. Long line for Checking in and checking out (at least 45 minutes in line).
Stayed 3 nights in Jul 2021

2/5 Poor

Liked: Cleanliness
Disliked: Staff & service
It's a nice property with a lot of poten
Stayed 3 nights in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Fantastic hotel however the service was awful. We paid extra for 2 king size rooms with a golf course view to which instead found ourselves in the property next door to the main part of the hotel with twin beds and a view of the kitchen extractor fans. When we went back to the front desk we were told they didn’t have any king rooms left despite the fact week booked it and showed proofs these rooms also cost an extra 200 per room. We were then told to come back in the morning to speak to the manager and when we arrived the queue was huge becaus the staff are lazy and it seemed to take 4 people to check in one guessed at a time. We were then told there was nothing they could do and they wouldn’t even offer a partial refund. Eventually we were given ocean view rooms again with two beds not king size and one morning of breakfast. Such a shame it’s a really nice place but the combination of poor organisation and care free attitude makes it a very stressful place to stay as it seemed all I did was queue because the staff were standing around doing nothing. I probably would stay there again only due to the fact it’s the best location but other than that very disappointing.
Stayed 2 nights in Jul 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Fantastic hotel however the service was awful. We paid extra for 2 king size rooms with a golf course view to which instead found ourselves in the property next door to the main part of the hotel with twin beds and a view of the kitchen extractor fans. When we went back to the front desk we were told they didn’t have any king rooms left despite the fact week booked it and showed proofs these rooms also cost an extra 200 per room. We were then told to come back in the morning to speak to the manager and when we arrived the queue was huge becaus the staff are lazy and it seemed to take 4 people to check in one guessed at a time. We were then told there was nothing they could do and they wouldn’t even offer a partial refund. Eventually we were given ocean view rooms again with two beds not king size and one morning of breakfast. Such a shame it’s a really nice place but the combination of poor organisation and care free attitude makes it a very stressful place to stay as it seemed all I did was queue because the staff were standing around doing nothing. I probably would stay there again only due to the fact it’s the best location but other than that very disappointing.
Stayed 2 nights in Jul 2021