Hoteles de 4 estrellas en Llanedeyrn

“First: two out of the three elevators were out of service which is not especially convenient. Second: I ordered room service for dinner. 45 minutes after it was due to be delivered I went down to the front desk to find out where it was. Sincere apologies and a promise to look into it. Half an hour later I called the concierge,spoke to someone else explained the story and got sincere apologies and a promise to look into it. I made another phone call 30 minutes after that and was told that due to...

“There was nothing unique in the hotel. I will nver stay at any other Leonardo Hotel. This is a 3 star hotel, far from being in line with what I paid for 2 nights. I am VERY dissapointed. ”