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The Parkgate Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Reception hall
Bar (on property)
Reception hall
Infinity pool

Popular amenities

  • Air conditioning
  • Spa
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Junior Suite

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Standard Double or Twin Room

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Wardrobe or closet
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Wardrobe or closet
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Wardrobe or closet
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
Bathrobes
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, in-room safe, laptop workspace, free WiFi

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Wardrobe or closet
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, laptop workspace, free WiFi

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

1 bedroom, in-room safe, laptop workspace, free WiFi

Double Room

9.6 out of 10
Exceptional
(53 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Indigo Cardiff by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.4 out of 10, Exceptional, 1,421 reviews
Hotel Indigo Cardiff by IHG

About the neighborhood

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Cardiff Castle - 5 min walk - 0.3 miles
  • Cardiff International Arena - 8 min walk - 0.4 miles
  • Cardiff Bay - 14 min walk - 0.8 miles
  • Cardiff University - 15 min walk - 0.9 miles
  • Principality Stadium - 1 min drive - 0.3 miles

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

Upscale eco-certified hotel near Principality Stadium
Located close to St. David's Hall and Cardiff Castle, The Parkgate Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a body wrap, or a body treatment at the onsite spa. Be sure to enjoy a meal at The Sorting Room, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and massage treatment rooms
  • A banquet hall, meeting rooms, and a front-desk safe
  • Guest reviews say great things the dining options, breakfast, and overall value
Room features
All 169 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Is The Parkgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Parkgate Hotel?

This property doesn't offer parking.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Parkgate Hotel?

Check-out is at 11:00 AM.

Where is The Parkgate Hotel located?

Located in Cardiff City Centre, this spa hotel is within a 5-minute walk of Principality Stadium and St. David's Hall. Cardiff Castle and Cardiff International Arena are also within 10 minutes. Cardiff Central Station is 7 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 7 minutes.

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The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1333 out of 1741 reviews
Rating 8 - Good. 230 out of 1741 reviews
Rating 6 - Okay. 114 out of 1741 reviews
Rating 4 - Poor. 37 out of 1741 reviews
Rating 2 - Terrible. 27 out of 1741 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and would stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Tshepo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with a great restaurant. Would definitely book again and unlikely to go anywhere else whem visiting cardiff.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with lovely staff, thank you so much
Stayed 1 night in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located within easy walking distance of Cardiff castle, bars, restaurants, shopping etc
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a room and what gorgeous food we had in the restaurant, we were made to feel very special and I cannot wait to come here again
The Tower suite
Lobster Thermidor
Stayed 1 night in Jul 2025

10/10 Excellent

Sharon

Liked: Staff & service, amenities, property conditions & facilities
We had the most amazing time
Stayed 1 night in Jul 2025

10/10 Excellent

Denva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy and staff were very helpful. The room was excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Staff were so friendly and helpful. Room was as beautiful clean and spacious. Would definitely recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay
Stayed 1 night in May 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
A super hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with friendly staff. Very close to the station and the Principality stadium. Our room had a lovely view of Cardiff castle
Stayed 1 night in Jun 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel…. Very pleasant staff great location for shops and sight seeing!😀
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great central location. Lovely comfy bed with quality linen, modern and stylish bathroom and very spacious. The staff were very friendly and we enjoyed our drink in the bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location to enjoy Cardiff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed at The Parkgate, it is a lovely hotel in a great location, walking distance to shops and restaurants. The rooms are clean and offer everything you need, with a comfy bed!
Stayed 1 night in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. A few minutes away from train station and a couple of minutes away from city centre. Hotel itself was great and properly maintained. Breakfast was very good. Overall great hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in were very helpful, room was excellent coffee very good and breakfast was good quality with great choices
Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old heritage hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel - would have given 5 stars but was a little disappointed that the room was declared as deluxe when there was barely room around the bed. Bathroom was lovely though. Breakfast was also very good and all staff were professional.
Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Building is amazing very central location attention to details lovely. Staff were absolutely fantastic nothing was too much trouble. It's a must staff if in cardiff
Stayed 1 night in Jun 2025

10/10 Excellent

Natasha

Liked: Staff & service, amenities, property conditions & facilities
The spa is spectacular!
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel that I always try to use. Can be pricey when there is something on in the city but you can also get some bargains. Recommended
Stayed 2 nights in May 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is elegant and high class it has its own form of uniqueness staff are top of the range they provide the service you pay for the staff are polite and very welcoming the rooms are a good size and are comfy and cozy
Stayed 1 night in Jun 2025

10/10 Excellent

Komel

Liked: Cleanliness, amenities, property conditions & facilities
Very lovely and lucurious hotel. Clean, friendly staff. The only complaint is the area. We were there on Saturday night. Hotel is opposite pubs and bars. Very noisey and was hard to get a good sleep.
Stayed 2 nights in May 2025