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The Parkgate Hotel

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for The Parkgate Hotel

Exterior
Reception hall
Infinity pool
Exterior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Junior Suite

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Mobile key entry
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
Laptop workspace
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
Laptop workspace
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
Laptop workspace
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Suite

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Private bathroom
Bathrobes
Separate bathtub and shower
Hair dryer
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Luxury Suite

Luxury Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Separate bathtub and shower
  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room

In-room safe, laptop workspace, free WiFi, bed sheets

Deluxe Double or Twin Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
Laptop workspace
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | In-room safe, laptop workspace, free WiFi, bed sheets

Superior Suite

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Private bathroom
Bathrobes
Separate bathtub and shower
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Double Room

In-room safe, laptop workspace, free WiFi, bed sheets

Double Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Bathrobes
Electric kettle
Mobile key entry
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Cardiff Marriott Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,000 reviews
Cardiff Marriott Hotel

About the neighborhood

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Principality Stadium - 3 min walk - 0.2 miles
  • Cardiff Castle - 6 min walk - 0.4 miles
  • Cardiff International Arena - 8 min walk - 0.5 miles
  • Cardiff Bay - 16 min walk - 0.9 miles
  • Cardiff University - 19 min walk - 1.0 mile

Getting around

  • Cardiff Central Station - 7 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

Upscale eco-certified hotel near Principality Stadium
Located close to St. David's Hall and Cardiff Castle, The Parkgate Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage, a body treatment, or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at The Sorting Room, the on-site brasserie. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), meeting rooms, and a banquet hall
  • Massage treatment rooms, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things the dining options, breakfast, and overall value
Room features
All 169 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Sorting Room

Things to do

  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • 6 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Is The Parkgate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Parkgate Hotel?

This property doesn't offer parking.

What time is check-in at The Parkgate Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Parkgate Hotel?

Check-out is at 11:00 AM.

Where is The Parkgate Hotel located?

Located in Cardiff City Centre, this spa hotel is within a 5-minute walk of Principality Stadium and St. David's Hall. Cardiff Castle and Cardiff International Arena are also within 10 minutes. Cardiff Central Station is 7 minutes by foot and Cardiff (CFW-Cardiff Train Station) is 7 minutes.

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The Parkgate Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1305 out of 1712 reviews
Rating 8 - Good. 229 out of 1712 reviews
Rating 6 - Okay. 109 out of 1712 reviews
Rating 4 - Poor. 39 out of 1712 reviews
Rating 2 - Terrible. 30 out of 1712 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old heritage hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location to enjoy Cardiff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Natasha

Liked: Staff & service, amenities, property conditions & facilities
The spa is spectacular!
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and central.
Stayed 5 nights in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lonely hotel with a fab spa
Stayed 1 night in Apr 2025

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was delicious. Staff were friendly. Room was clean and spacious.
Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location in the city
Stayed 1 night in Feb 2025

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous experience all round ! Check in staff were lovely and friendly and very accommodating. Rooms were top notch and Elemis products were welcomed. Used the spa and enjoyed the experience. Can’t wait to stay again.
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central location
Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in Cardiff city centre. Quiet, clean, and very comfortable hotel. Great bed, pillows, shower. Nice restaurant on site. Close to everything. I’d definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, beautiful room. Couldn't recommend enough.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing overall
Stayed 1 night in Apr 2025

10/10 Excellent

Rafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2025

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Quite average overall for the price
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimd staff, great location
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff and room was big and the shower was awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location to the city especially with us going to the 6 nations rugby!
Stayed 1 night in Feb 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, lovely food, easy access to the shops would definitely stay again
Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in perfext location for shops and nightlife. All fixtures and fittings of a very high standard. Lovely stay, we will be back!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at The Parkgate Hotel! The property itself was really cool (the architecture, general vibe, etc.) and the continental breakfast was delicious. My room was clean and comfortable, with nice amenities. In addition, the surrounding area was really convenient for sightseeing and walking through downtown Cardiff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good - one of the best hotel gyms I have seen.
Stayed 2 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

ranjith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near nice restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Very central and spacious rooms. Staff were fantastic and friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself was beautiful and the rooms were fantastic. The spa was nice and the location is perfect.
Stayed 1 night in Nov 2024