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Park Plaza Cardiff

4.0 star property
Eco-certified hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
In-room safe, desk, iron/ironing board, travel crib
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Bar (on property)
Breakfast, lunch, dinner served; local cuisine, alfresco dining
Park Plaza Cardiff, a central relaxation retreat, offers hot stone massages at The Laguna Health and Spa and outdoor dining at Laguna Kitchen and Bar. Enjoy an indoor pool, free in-room WiFi, and attentive staff to help explore nearby attractions like Principality Stadium.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • 24/7 front desk
  • Gym

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, travel crib

Superior Room, 1 King Bed (Tree Line View)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, travel crib

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, travel crib

Superior Room

9.2 out of 10
Wonderful
(85 reviews)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • St. David's - 3 min walk - 0.2 miles
  • Cardiff Castle - 4 min walk - 0.3 miles
  • Cardiff International Arena - 9 min walk - 0.5 miles
  • Cardiff University - 11 min walk - 0.6 miles
  • Principality Stadium - 2 min drive - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Live Lounge - ‬4 min walk
  • ‪Flute & Tankard - ‬4 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Falafel Corner - ‬3 min walk

About this property

Park Plaza Cardiff

Upscale eco-certified hotel near Principality Stadium
Located close to Cardiff Castle and Cardiff University, Park Plaza Cardiff provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a massage, a manicure/pedicure, or a body wrap at the onsite spa. The on-site local cuisine restaurant, Laguna Kitchen and Bar, offers breakfast, lunch, dinner, light fare, and al fresco dining. Fitness classes are offered at the health club; the property also has a bar, conference space, and a steam room. Stay connected with free WiFi in public areas.
Additional perks include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), express check-out, and 1 meeting room
  • Multilingual staff, a 24-hour front desk, and concierge services
  • Luggage storage, smoke-free premises, and wedding services
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and travel cribs

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Renovations and closures

The following facilities or services will be unavailable from August 13 2025 to September 8 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool. The pool will be unavailable from August 13 2025 to September 8 2025 (dates subject to change).

Is Park Plaza Cardiff pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Park Plaza Cardiff?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Check-out is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre and Cardiff Castle. Cardiff University and Principality Stadium are also within 15 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

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Reviews

Park Plaza Cardiff Reviews

8.8

Excellent

9.2

Cleanliness

10

Location

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 590 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

Reviews

10/10 Excellent

Jurij

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so nice and the bathroom and I liked the pool is well
Stayed 2 nights in Aug 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, attentive staff, great rooms for area and price.
Stayed 5 nights in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay.The room was comfortable and spacious and thevpool was excellent and fairly quiet both times i went.Jacuzzi was very relaxing too
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel with very comfortable room. Let down by lack of parking and incredibly expensive charge for breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Chay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel, food was excellent and fantastic location.
Stayed 2 nights in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, food was beautiful and staff were very polite and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking in ncp opposite hotel was expensive even with hotel voucher
Stayed 1 night in Sep 2025

10/10 Excellent

martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a great welcome on arrival. Staff were really helpful. The pool is very nice in particular with the outside deck area. The dining room is also lovely with super accommodating staff - we felt very welcome with all of our children. The food was great especially the fish and chips.
Stayed 1 night in Aug 2025

10/10 Excellent

Lois-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel. Beautiful rooms, lovely staff and great facilities.
Stayed 3 nights in May 2025

10/10 Excellent

amdalat titilola

Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely and the staff were efficient
Stayed 3 nights in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay will go back.
Stayed 1 night in Apr 2025

6/10 Okay

M

Liked: Cleanliness, staff & service
Tired hotel needs some update. Plus smell of cigarette was imminent. However the staff and cleanliness you cannot fault.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to stay

Lovely clean room reception staff very helpful and the amount of choice at breakfast was fantastic
Stayed 1 night in May 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Facilities are great. Friendly and helpful staff. Will definitely stay again
Stayed 1 night in May 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Come Again x

Stayed for a chilled out time for certain reasons Staff was excellent and very polite Very helpful in every aspect 10 / 10 Highly recommended ST x
Stayed 8 nights in May 2025

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again. Special thanks to Aya for her help checking in and helping with my accessibility needs. She really was very kind! Love the pool and spa area once more. Everyone really helpful and kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent along with the restaurant staff.
Stayed 1 night in May 2025

8/10 Good

Sophie Bowyer

Liked: Cleanliness, property conditions & facilities, room comfort
Good location. Clean
Stayed 1 night in Jun 2025

10/10 Excellent

hannah

Liked: Cleanliness, staff & service
Very clean, staff were helpful and friendly.
Stayed 2 nights in May 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service
It was ok but the air con in the room wasn’t working. I reported this and someone did something (and visited my room), told me it was fixed but it wasnt. A warm and uncomfortable night. It wasn’t cheap to stay here so not very impressed.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a decent hotel, although some wear in the room, particularly marked carpet. I’ve stayed here a number of time and would still recommend.
Stayed 1 night in Mar 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked having a fridge. Excellent breakfast choice, better than most hotels these days (sadly).Being given the quiet room requested. Adequate coffee making facility. The only negatives were the awful design of the taps for the bath, shower and wash-basin. Also the extortionate, unfriendly and time consuming car parking. That alone would stop me staying again.
Stayed 1 night in Aug 2025

8/10 Good

Aarif

Liked: Staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Once again wonderful stay hotel staff amazing location is great rooms lovely and big and clean pool excellent
Stayed 1 night in Mar 2025

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