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Park Plaza Cardiff

4.0 star property
Travelers can rejuvenate with therapeutic spa treatments during the day before savoring local cuisine under starlit skies on the hotel's inviting outdoor patio

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Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers - Park Plaza Cardiff (Cardiff)
Lobby - Park Plaza Cardiff (Cardiff)
Indoor pool, sun loungers - Park Plaza Cardiff (Cardiff)
Sports facility - Park Plaza Cardiff (Cardiff)
Breakfast, lunch and dinner served - Park Plaza Cardiff (Cardiff)
Park Plaza Cardiff, a central relaxation retreat, offers hot stone massages at The Laguna Health and Spa and outdoor dining at Laguna Kitchen and Bar. Enjoy an indoor pool, free in-room WiFi, and attentive staff to help explore nearby attractions like Principality Stadium.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Superior Room, 1 King Bed (Tree Line View)

  • Sleeps 2

View all photos for Executive Room, 1 King Bed

In-room safe, desk, iron/ironing board, travel crib

Executive Room, 1 King Bed

  • Sleeps 3

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, travel crib

Superior Room

9.2 out of 10
Wonderful
(113 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, travel crib

Superior Room, 1 King Bed (Tree Line View)

9.2 out of 10
Wonderful
(30 reviews)
  • Garden view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, travel crib

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Cardiff City Centre, a neighborhood in Cardiff, Park Plaza Cardiff is near a train station. Cardiff Castle and New Theatre are local landmarks, and travelers looking to shop may want to visit Queen Arcade and Capitol Shopping Centre. The Gate Arts and Community Centre and Parc All Weather Play are also worth visiting. Guests love the hotel's central location. Visit our Cardiff travel guide
Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • Cardiff Castle
    Cardiff Castle
    4 min walk - 0.3 miles
  • Bute Park
    Bute Park
    5 min walk - 0.3 miles
  • D6WYKM Aerial photograph of the Cardiff Motorpoint Arena
    Utilita Arena Cardiff
    12 min walk - 0.7 miles
  • New Theatre
    1 min walk - 0.1 miles
  • St. David's
    6 min walk - 0.4 miles

Getting around

  • Cardiff Queen Street Station
    6 min walk
  • Cardiff International Airport (CWL)
    36 min drive

Restaurants

  • 200 Degrees Coffee
    3 min walk
  • Falafel Corner
    3 min walk
  • Executive Lounge Hilton
    4 min walk
  • Bar 33
    4 min walk
  • Costa Coffee
    2 min walk

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool.

Is Park Plaza Cardiff pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Check-out is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre and Cardiff Castle. Principality Stadium and Cardiff Bay are also within 1 mi (2 km). Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Park Plaza Cardiff Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 610 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and all the staff were so helpful. The location was perfect and the room was clean and comfortable. Breakfast was also very good.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern clean hotel and helpful staff. there was nothing to fault the trip.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome reception was excellent, room was good massive bed. Breakfast was of plenty of choice to eat.
Stayed 1 night in May 2026
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, room spotless but a little bit tired considering what you pay. However a really good hotel and would not hesitate in staying again. Staff very helpful and super friendly. 25% off the NCP opposite which is needed as it’s a very pricing car park
Stayed 1 night in Jun 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location with good pool and friendly staff
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay , staff very happy to help, extremely knowledgeable and very polite and professional
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Already knew and liked the Park Plaza brand. Cardiff’s Park Plaza exceeded our expectations. Staff all excellent, room comfortable. Grabbed a quick pre-theatre meal and wow - it was superb in eveyway (taste, presentation and value for money). A La Carte looked good too and we took a desert from there. Big shout out to George who led his team well - especially as a couple were on there first shifts…
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for many reasons. The staff was very friendly including Omar at breakfast, the trainee receptionist gentleman and receptionist lady and David at the bar. The gym is the best I’ve seen - very extensive over two floor with a very wide range of equipment. It also has an amazing pool and spa. Only the breakfast quality was average but decent for the price. Room was great but better sound proofing needed. Very good location - heart of the city. Overall, it was excellent - would love to stay there again. It’s worth the price.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay staff excellent good and clean room with excellent restaurant
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and easy to find the hotel was lovely with a great pool even thought it was salt water Room was massive
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Helpful staff. Good leisure facilities for an overnight stay. Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a two night stay at Park Plaza. Staff were friendly and helpful. Room was comfortable and clean. The gym and pool were great. Decent bar area with friendly bar staff. Recommended
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities
Clean and relaxing hotel, everything was fine. Staff friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean, lovely breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, amenities
Lovely weekend again staff amazing rooms stunning
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities
Lovely hotel and room. Staff were all great. Would definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, amenities
Good welcome, nice big room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities
Room was clean great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service
Lovely and clean also very helpful staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff, very clean and just an exceptional experience
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Aaltje

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, although bed in disabled room is not very large for 2 people. Reception and housekeeping staff are lovely. Restaurant is very average. Bland food and poor service. Did not use the pool facilities.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Olena

Liked: Cleanliness, property conditions & facilities
Clean room, good staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Didn't use the restaurant, however everything else about the hotel was excellent. Location, room, staff, bar and lounge area.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, fantastic bed and very friendly staff. Would highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The executive suite we had was spacious and comfortable, especially the bed. The hotel staff are very welcoming and accommodating. My wife enjoyed the spa facilities. The hotel is located within close walking distance to the Queen Street train station and close to the St Davids centre where there are plenty of nice restaurants and shops.
Stayed 2 nights in Mar 2026