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Park Plaza Cardiff

4.0 star property
Eco-certified hotel with a full-service spa and a health club

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Photo gallery for Park Plaza Cardiff

Indoor pool, sun loungers
Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, bed sheets
Breakfast, lunch, dinner served; local cuisine, alfresco dining
In-room safe, desk, iron/ironing board, bed sheets
Breakfast, lunch, dinner served; local cuisine, alfresco dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Spa
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 1 King Bed (Tree Line View)

Superior Room, 1 King Bed (Tree Line View) | In-room safe, desk, iron/ironing board, bed sheets

Superior Room, 1 King Bed (Tree Line View)

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, iron/ironing board, bed sheets

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, bed sheets

Superior Room

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
Electric kettle
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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Exterior

Hilton Cardiff

  • Pool
  • Pet friendly
  • Free WiFi
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8.2 out of 10, Very Good, 1,000 reviews
Hilton Cardiff

About the neighborhood

Map
Grey friars Road, Cardiff, Wales, CF10 3 AL

What's nearby

  • St. David's - 4 min walk - 0.2 miles
  • Cardiff Castle - 8 min walk - 0.5 miles
  • Cardiff International Arena - 9 min walk - 0.5 miles
  • Cardiff University - 13 min walk - 0.7 miles
  • Principality Stadium - 13 min walk - 0.7 miles

Getting around

  • Cardiff Queen Street Station - 6 min walk
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪Flute & Tankard - ‬4 min walk
  • ‪200 Degrees Coffee Shop - ‬3 min walk
  • ‪Jollibee Cardiff - ‬3 min walk
  • ‪The Live Lounge - ‬4 min walk
  • ‪Costa Coffee - ‬3 min walk

About this property

Park Plaza Cardiff

Upscale eco-certified hotel near Principality Stadium
Located close to Cardiff Castle and Cardiff University, Park Plaza Cardiff provides a terrace, dry cleaning/laundry services, and a fireplace in the lobby. Treat yourself to a massage, aromatherapy, or a facial at the onsite spa. The on-site local cuisine restaurant, Laguna Kitchen and Bar, offers breakfast, lunch, dinner, light fare, and al fresco dining. Fitness classes are offered at the health club; the property also has a bar, conference space, and a steam room. Stay connected with free WiFi in public areas.
Additional perks include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), express check-out, and 1 meeting room
  • Wedding services, concierge services, and smoke-free premises
  • Multilingual staff, an elevator, and luggage storage
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 129 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like air conditioning. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Laguna Kitchen and Bar

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
For any questions, please contact the property using the information on the booking confirmation
Please note discounted parking is available at NCP Car Park (Greyfriars Road). Guests must validate their parking ticket at hotel front desk. Discount is unavailable if pre-booked online or for other parking locations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Park Plaza
Park Plaza Cardiff
Park Plaza Hotel Cardiff
Park Plaza Cardiff Hotel Cardiff
Park Plaza Cardiff Wales
Park Plaza Cardiff Hotel
Park Plaza Cardiff Wales
Cardiff Park Plaza
Park Plaza Cardiff Hotel
Park Plaza Cardiff Cardiff
Park Plaza Cardiff Hotel Cardiff

Frequently asked questions

Does Park Plaza Cardiff have a pool?

Yes, this property has an indoor pool.

Is Park Plaza Cardiff pet-friendly?

No, pets are not allowed at this property.

How much is parking at Park Plaza Cardiff?

This hotel doesn't offer parking.

What time is check-in at Park Plaza Cardiff?

Check-in begins at 3:00 PM.

What time is check-out at Park Plaza Cardiff?

Check-out is at noon.

Where is Park Plaza Cardiff located?

Located in Cardiff City Centre, this spa hotel is within a 10-minute walk of New Theatre and Cardiff Castle. Principality Stadium and Cardiff University are also within 15 minutes. Cardiff Queen Street Station is 6 minutes by foot and Cathays Station is 9 minutes.

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Park Plaza Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1002 reviews
Rating 8 - Good. 261 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay will go back.
Stayed 1 night in Apr 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, will be back.
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. The hotel and rooms are luxurious and clean.
Stayed 1 night in Apr 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for shopping, restaurants and local attractions. Lovely pool, lobby and bar area. Didn't try the food in the hotel so can't comment on that, the car park over the road is very expensive so it's worth looking else where to park.
Stayed 3 nights in Apr 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service, amenities
It was cold in the hotel, very expensive to park & eat & drink. Location was great.
Stayed 2 nights in Apr 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Comfortable stay and an enjoyable evening in Cardiff.
Stayed 1 night in Mar 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a Sunday evening - it was very good value for money and convenient for walking into the city centre
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome and friendly staff both on reception and in restaurant. Good facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location and great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel lovely staff amazing location great other lovely weekend
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I got the feeling that the surrounding area was going to be reduced to rubble.
Stayed 2 nights in Mar 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to need some refurbishment
Stayed 1 night in Apr 2025

8/10 Good

Mr William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with great location to access Cardiff. Very nice rooms and comfy beds. Spa area was not great
Stayed 2 nights in Jan 2025

10/10 Excellent

adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, location and very friendly and helpful staff
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay. Room was very spacious and clean! Would definitely stay again!
Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Spa facilities were wonderful. Room was a bit cold but large clean and comfortable
Stayed 1 night in Jan 2025

6/10 Okay

Jon

Liked: Cleanliness, staff & service
Location was excellent. Pool was nice but hot tub full of foam. The aircon didn’t work and we couldn’t open a window so not a very comfortable nights sleep. The shampoo and soap dispensers were empty. Staff were lovely. Normally stay at the IHG Indigo in Cardiff which doesn’t have the spa but is a better option.
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely room, good breakfast. The knockdown from 5 start is because the pool facilities were tired and awaiting replacing so are closed off in part.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy staff were pleasant and helpful throughout our stay room was spacious clean and super comfortable bed breakfast was good would definitely stay here again many thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Happy!

Stayed for New Year (1 night), very happy with the experience, stay & facilities. Will definitely stay again.
Stayed 1 night in Dec 2024

2/10 Terrible

Annabel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting hotel and just to warn you they had bed bugs in there bed stuff like to listen by your door was caught wandering around following people unprofessional
Stayed 1 night in Mar 2025

8/10 Good

Solonmuchir

great location
Stayed 3 nights in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central and convenient in Cardiff

Great location , room and friendly service.
Stayed 1 night in Nov 2024