“A wonderful boutique hotel, in the heart of Mombasa.
This place is pristine: Room, restaurant, and all other amenites.
All i know is that when in Mombasa, Premium Inn will be my first Choice.
The staff is better trained than that of 5 star hotels. If you're in Mombassa for business, Premium inn is the place to be.
The staff is better trained than that of 5 star hotels. If you're in Mombassa for business, Premium inn is the place to be.”
“I stayed at Hotel Sapphire for one night last week, and unfortunately the experience fell below expectations.
The first room had an unpleasant smell and no hot water. We were moved to a better room, but the next morning there was again no hot water, which was particularly disappointing for such a basic hotel service.
Breakfast was fairly average, and many of the staff appeared to be trainees or interns, which may have contributed to the inconsistency in service.
My wife and I also used the...
“Fairly decent low budget hotel. It was clean with a decent bar and restaurant. The hot water was only warm and they had wifi connection issues throughout our stay, which was irritating. Staff were helpful and the location is on a busy street but nearby banks and electronics shops.”
“The facilities are not good enough to my standards; nevertheless, the personnel of the Hotel is fantastic, all of them are kind, warm and helpful, if I come back there will be because of them not because of the hotel.”
“Hotel en zona tranquila junto a muy bonita playa. Habitación amplia y con Terraza. A 10 metros de la playa. Personal muy amable.
Buffet simple con menos variedad de lo esperado.
Se nota el paso de los años y necesita mantenimiento. Caro para lo que ofrecen. He estado en mejores resort en la costa de Kenya por el mismo precio. Excursiones y transporte que ofrecen también de coste elevado.”
“The room was clean and in good condition.
When we arrived we asked about laundry service, but they would not tell us the price. We had to have laundry done and the cost was over $120 for one large load of laundry.
The whole place smelled of sewage and the toilet in our room leaked. The water for the shower was salty, there was no fresh water to shower or wash with.
When we asked about bottled water, they would only provide 500ml/ person per day. They told us we could buy water for the water...
“Very much they passed all our expectations in every thing, breafast and the restaurant for dinner time, clean room, very friendly staff.
Thank you,
Ahmed”
“The Kaskazi Beach Hotel was closed for renovation however failed to cancel my reservation and charged me $329. I had to purchased another room at Diani Reef Beach Resort from Jul 17-21, 2026.
Expedia, please refund my credit card in the amount of $329, and remove Kaskazi Beach Resort from the Expedia website. The Kaskazi Beach Hotel is extremely unprofessional.”
“las fotos de la publicidad no reflejan la realidad las habitaciones son horribles del año 1972 sin reformar no hay ascensor la playa sucia en general todo viejo nada recomendable”