Encuentra Hoteles en la naturaleza en Shanzu

“The cleanliness of the beach”

“We stayed at the hotel for 5 nights and the location and customer service is absolutely excellent. They could not do enough for us to be honest wonderful staff smiling and. Always there to help. Please do not go by cosmetic photos or outlook the rooms are clean with amenities and towels changed everyday. I cannot fault the hotel and we will book again ”

“Vi bor alltid på det här hotellet när vi kommer till Mombasa. Trevlig personal och bra service”

“The rooms were very clean, the staff was very friendly. I did have to ask a 2nd time for an iron but other than that everything was phenomenal!! It is also important to know that this particular property is alcohol free (there is no bar on the HOTEL premises). However if you walk to the beach, there is a bar/restaurant there. I will be coming back to this property AGAIN ”

“The staff were fantastic right across the hotel. Look forward to bringing my next group here in 2026”

“Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon...

“Everything was in order…services from the staff were awesome ! I loved my stay there”