Castillos en Hethersett

“Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon”

“Excellent hotel! Excellent staff. I arrived late due to being held up at work so called ahead, the chap on the phone was kind enough to wait 1hr30 past the check-in deadline for me to get there, thank you! Had only booked the single room for 1 night, while the room could be classed as a little snug it was nothing less than very comfortable. The room is very well presented and incredibly clean, bed was super comfy and bathroom was spotless and of a decent size. Paid extra for the Full English...

“I stayed here last year at Townhouse Hotel. I was greeted very warmly. The room was warm, clean bedding and towels and hot water, which is all I ask when I stay somewhere. Unfortunately there was no WiFi password anywhere, I never saw anyone to ask but I could have rung the telephone number but I was out both the days. Happy to return when I visit next year.”

“It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

“Accommodation within student campus, run well and always happy to stay here. Basic and dated but if you just looking for a no frills bed for the night then its perfect”

“Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns.”

“Parking escaso Hotel ruidoso”

“We had a great stay, with everything we needed. Exceeded expectations and will certainly book again if in the area. Very convenient with on site parking and an easy walk into the city centre.”

“Simply stunning. Beautiful place to relax and unwind. A real luxury feel. Would definitely recommend.”

“Excellent value for money nice clean room friendly staff”

“The location was great for our needs. Very clean and tidy and the staff were lovely. Very helpful. Great gym. Some of the golfers were rather noisy late into the evening and early hours of the morning but overall a very pleasant stay”

“This was the perfect place to stay for a special event at nearby Wymondham College. I was warmly (well, it was during the heatwave!) and cheerfully greeted by Tracey. My room was clean, well-prepared and provided me with all the facilities I required. It was extremely competitively priced. My thanks to the staff concerned for their part in a really memorable weekend.”

“My new favourite place to stay when we come to Norfolk. A lovely hotel, amazing staff and really friendly locals. It was so lovely to see how busy the pub was with both food and drinks. The food was incredible, breakfasts were amazing. We popped downstairs later one evening and just had a dessert and they were more than happy to just serve that. All the staff were great, so friendly and went over and above when I mentioned something I needed for the room. The room was great, loved the...