Ranchos en Freshwater Bay

“Poor shower design flooded bathroom On our first breakfast, buffet service disorganized. Yoghurt bowl empty, no fruit, ran out of cups, no marmalade etc The staff run off their feet but taking the flack from residents politely.”

“Family run hotel. Owners were very friendly and gave us a room upgrade at now additional cost. Breakfasts were fantastic and in a great location for getting around the island. Recommended.”

“Very pleasant stay, will come again.”

“Excellent spa, food and room. Great place to walk on the beach.”

“Very underwhelmed by our stay. We had room 122 for 4 nights. Bed was terrible - old and sunken, really uncomfortable. Battled spiders nightly. The worst was the shower - understanding that the hotel is really old and plumbing is tricky- we had zero water pressure unless the water was scorching hot. Like burn your skin hot. We notified the front desk but that was as far as it went. Thankfully the weather wasn’t hot - no fans or much air circulation with the small windows. The staff was friendly,...

“The property doesn’t have air conditioning. If you’re planning to come during summer, think twice because it’s hard to sleep with this hot weather.”